Key Account Representative - Commercial Specialty Tire Original Equipment

Continental•Old Point Station, SC

4h•Hybrid

About The Position

The Key Account Representative manages assigned Original Equipment Manufacturer (OEM) accounts for Continental’s Commercial Specialty Tire business. The role is responsible for achieving sales growth, market share, profitability, and customer satisfaction through account strategies, business development, pricing, customer contracts, forecasting, and commercial negotiations. The representative serves as the primary commercial contact for assigned OEM customers, builds relationships across customer functions, and coordinates with Continental teams—including engineering, supply chain, operations, quality, finance, and customer service—to support customer programs and business objectives. The role also supports new product introductions, application development, demand planning, quotations, delivery performance, and resolution of supply risks. The position requires a bachelor’s degree and at least three years of related experience, or six or more years of related experience without a degree. It also requires at least two years of professional experience in sales, customer service, account management, engineering, business development, or a related commercial function. Travel of up to 50% is required, and the employee must live within reasonable access to a major airport. Continental does not offer relocation assistance or employment visa sponsorship for this opportunity. The role is hybrid and full-time.

Requirements

Bachelor’s degree and at least 3 years of related experience, or at least 6 years of related experience if no degree.
At least 2 years of professional experience in sales, customer service, account management, engineering, business development, or a related commercial function.
Proficiency with Microsoft Office applications, including Excel and PowerPoint.
Strong communication, organizational, problem-solving, and relationship-building skills.
Ability to manage multiple priorities and work effectively in a cross-functional environment.
Ability to travel up to 50%.
Must reside within reasonable access to a major airport.
Legal authorization to work in the United States; employment visa sponsorship is not available now or in the future.

Nice To Haves

Bachelor’s degree and 2–5+ years of experience in OEM sales, account management, technical sales, business development, or related commercial roles.
Experience with industrial, construction, material handling, agricultural, ground support equipment, or specialty vehicle manufacturers.
Technical or engineering sales experience.
Experience managing customer quotations, pricing, contracts, or commercial negotiations.
Experience using CRM systems and sales forecasting tools.
Experience coordinating projects and activities across engineering, supply chain, operations, customer service, and finance.
Prior experience identifying and developing new business opportunities.

Responsibilities

Manage assigned OEM accounts to achieve sales growth, market share, profitability, and customer satisfaction objectives.
Develop and execute account growth strategies, identify new business opportunities, and expand Continental’s OE customer base.
Pursue profitable growth through value creation, pricing initiatives, and cost optimization.
Support the development, negotiation, implementation, and management of customer contracts and long-term agreements.
Prepare and communicate monthly sales forecasts, including volume projections, risks, opportunities, and financial impacts.
Meet annual sales objectives and budget commitments in accordance with Continental sales policies and business strategies.
Support commercial negotiations with customer purchasing teams and decision-makers in cooperation with OE Key Account Management leadership.
Coordinate the business process from quotation through payment with logistics, customer service, finance, supply chain, and credit management.
Establish and maintain pricing strategies for assigned accounts and ensure consistent execution.
Monitor customer financial performance, credit status, and outstanding receivables, and support collection efforts as required.
Build and maintain relationships with customer purchasing, engineering, manufacturing, quality, and leadership teams.
Serve as the primary commercial contact for assigned OEM customers.
Record customer visits, business activities, market intelligence, competitive activity, and opportunity pipelines in CRM systems.
Communicate with and support customers regarding product availability, business updates, and issue resolution.
Represent Continental at customer meetings, industry events, and trade shows as appropriate.
Identify and develop new OEM opportunities within targeted market segments.
Work with customers and internal product management teams to identify future product requirements, market trends, and growth opportunities.
Evaluate the commercial viability of new products, programs, and applications within assigned territories and accounts.
Support specification growth and demand-generation activities with replacement market and business development teams.
Maintain an active opportunity pipeline and support strategic planning for future business growth.
Coordinate engineering, supply chain, operations, quality, finance, and customer service activities to support customer programs and business objectives.
Support new product introductions, application development projects, and program launches.
Facilitate communication between OEM customers and Continental functional teams.
Coordinate engineering and technical resources to meet customer requirements and project milestones.
Prepare customer quotations and manage pricing activities for assigned accounts.
Support demand planning and forecasting to align customer requirements with production capabilities.
Monitor order intake, inventory, and product availability to support on-time delivery.
Work with supply chain and operations teams to identify and resolve potential shortages or supply risks.
Support customer communication platforms and business systems, including EDI and web-based customer interfaces.
Monitor business performance metrics and recommend actions to improve service, efficiency, and profitability.