Key Account Manager, Respiratory - Western Ontario
About The Position
The Key Account Manager (KAM) is a field-based position covering Western Ontario, responsible for achieving sales targets for Dupixent’s respiratory portfolio—primarily the COPD indication—through strategic business planning and sales execution. The role works closely with customers to deliver customer-focused initiatives and collaborates with Marketing, Medical, Sales, and Patient Support Services to meet annual territory sales objectives. The successful candidate is a motivated, self-starting professional who puts patients first and demonstrates business acumen, effective resource management, collaboration, and a record of achieving or surpassing goals. The KAM strategically manages time to maximize customer engagement and provide tailored value and solutions. The position involves approximately 30% travel, as well as evening and weekend work.
Requirements
- University degree, preferably in business or science.
- At least three years of specialty care sales experience in the pharmaceutical industry.
- Successful sales career history, such as exceeding sales targets, demonstrating customer focus, receiving sales awards, or earning promotions.
- Strong customer engagement skills focused on delivering value.
- Technical aptitude and ability to conduct disease and concept selling.
- Strong written, verbal, and presentation skills.
- Excellent planning and organizational skills.
- Ability to present ideas effectively to individuals or groups and tailor presentations to audience needs.
- Ability to work independently and as part of a team to execute strategic and tactical plans under tight timelines.
- Computer literacy, including word processing, spreadsheets, databases, virtual engagement platforms, and email software.
- Ability to travel approximately 30% of the time.
- Availability for evening and weekend work.
Nice To Haves
- Respiratory and biologic experience.
- Experience with Patient Support Programs (PSP).
- Launch experience and understanding of the local managed markets environment.
Responsibilities
- Achieve Dupilumab sales objectives and profitability targets through management of the territory budget.
- Develop and implement annual territory business plans based on market insights and aligned with marketing brand plans; update plans in response to changing market dynamics.
- Develop and implement representative-orchestrated omni-channel call plans for target customers.
- Deliver the Dupixent value proposition and meet brand objectives through key-message communication to specialists.
- Use key data sources to develop strategic territory action plans.
- Identify, build, and expand key customer and stakeholder relationships.
- Collaborate with medical science liaisons to implement regional Continuing Medical Education programs.
- Collaborate and communicate with cross-functional partners and teams to deliver value to customers.
- Complete administrative duties, including expense reports, marketing reports, and call reporting.
- Work within Sanofi regulatory, legal, and compliance guidelines.
- Complete Sanofi training programs and maintain company property in good order.
- Attend local, regional, and national meetings as directed.
- Drive the vehicle safely and comply with applicable laws, regulations, and Sanofi directives.
Benefits
- Health and wellbeing benefits, including healthcare, prevention, and wellness programs.
- Employees may be eligible to participate in company employee benefits programs.
- Rewards package recognizing employee contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
