Key Account Executive- NY Metro Territory (Queens, Brooklyn, Long Island)

Labcorp•New York, NY
•$65,000 - $75,000•Onsite

About The Position

Labcorp is seeking a field-based Key Account (Outside Sales) Executive to manage accounts in the NY Metro territory, including Queens, Brooklyn, Long Island, and surrounding communities. The role educates clients about Labcorp services, supports their operational needs, strengthens customer relationships, and grows account business. The ideal candidate resides within the territory. This position offers a base pay range of $65,000 to $75,000 and eligibility for bonus and/or commissions based on performance metrics.

Requirements

  • High school diploma or equivalent.
  • Superior customer service skills and the ability to build trust-based relationships.
  • Effective written and verbal communication skills.
  • Ability to deliver results in a fast-paced, competitive market.
  • Excellent time-management and organizational skills.
  • Proficiency in Microsoft Office.
  • Ability to travel overnight as needed.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Bachelor’s degree.
  • Two years of previous outside sales or account management experience.
  • Bilingual in English and Spanish.
  • Experience in the healthcare industry.
  • Proven success managing a book of business.

Responsibilities

  • Educate and instruct assigned and newly generated accounts about Labcorp services and upsell where appropriate.
  • Serve as a liaison between clients and Labcorp operations regarding client needs.
  • Provide ongoing service and resolve problems for the customer base.
  • Promote customer retention through superior customer service.
  • Recommend solutions focused on client needs.
  • Manage clients’ day-to-day account operations.
  • Work with senior sales representatives to grow the book of business.
  • Continuously provide educational materials to clients.
  • Resolve customer-related issues in a timely manner.
  • Meet and exceed monthly retention and upsell goals.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability coverage
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition reimbursement
  • Employee Stock Purchase Plan
  • Eligibility for bonus and/or commissions under the applicable variable compensation plan
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