Key Account Executive - Central New York

Labcorp•Syracuse, NY

3d•$55,000 - $65,000

About The Position

Labcorp is seeking a Key Account Executive to manage accounts in its Central New York territory. The ideal candidate would reside within the territory. The role involves educating and supporting assigned and newly generated accounts, managing client operations, and working with Labcorp’s operations team to address client needs. The position is responsible for customer retention, account growth, service and problem resolution, and meeting monthly retention and upsell goals. Compensation is $55,000–$65,000, with eligibility for bonus and/or commissions based on achievement of performance metrics.

Requirements

High school diploma or equivalent.
Proficiency in Microsoft Office.
Ability to travel overnight as needed.
Valid driver’s license and clean driving record.

Nice To Haves

Salesforce experience.
At least 2 years of outside account management or sales experience.
Diagnostics sales experience.
Healthcare sales experience.

Responsibilities

Educate, instruct, and upsell assigned and newly generated accounts in the territory.
Serve as a liaison between clients and Labcorp’s operations team regarding client needs.
Provide ongoing service and resolve problems for customers.
Ensure customer retention through superior customer service.
Recommend persuasive, client-focused solutions.
Manage clients’ day-to-day account operations.
Upsell the current book of business to increase organic growth.
Work with senior sales representatives to grow the book of business.
Continuously provide educational materials to clients.
Resolve customer-related issues in a timely manner.
Meet and exceed monthly retention and upsell goals.