Key Account Executive - Central New York

Labcorp • Syracuse, NY

1d

About The Position

Labcorp is seeking a Key Account Executive for its Central New York territory. The ideal candidate resides within the territory. The role focuses on managing and growing client accounts, supporting customer needs, and serving as a liaison between clients and Labcorp operations. The position includes educating clients, resolving issues, retaining accounts, and increasing organic growth through upselling.

Requirements

• High school diploma or equivalent.
• Proficiency in Microsoft Office.
• Ability to travel overnight as needed.
• Valid driver's license and clean driving record.

Nice To Haves

• Salesforce experience.
• At least 2 years of outside account management or sales experience.
• Diagnostics sales experience.
• Healthcare sales experience.

Responsibilities

• Educate, instruct, and upsell assigned and newly generated accounts in the assigned territory.
• Act as a liaison between clients and the Labcorp operations team regarding client needs.
• Provide ongoing service and resolve problems for the customer base.
• Retain customers by providing superior customer service.
• Recommend persuasive, client-focused solutions.
• Manage clients’ day-to-day account operations.
• Upsell the current book of business to increase organic growth.
• Work with senior sales representatives to grow the book of business.
• Continuously provide educational material to clients.
• Resolve customer-related issues in a timely manner.
• Meet and exceed monthly retention and upsell goals.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition reimbursement
• Employee Stock Purchase Plan
• Bonus and/or commissions under the applicable variable compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED