Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts and serves as the first point of public contact for the campaign. The worker is expected to provide courteous, friendly, and professional service to donors and other members of the public while collecting monetary donations and sharing or directing requests for information. The position requires dependable attendance, the ability to work independently and follow instructions with limited supervision, and adherence to all instructions and rules provided by the Kettle Coordinator and The Salvation Army. Workers must keep the kettle attended except during authorized breaks at a secure location, wear provided identification and any required special clothing while at the stand, and complete and submit a daily time card. The role is seasonal, with various and irregular hours, including nights, weekends, and holidays. Work is performed outdoors and may involve extended periods at one location, weather discomfort, noise, dust, dirt, and frequent interruptions. A criminal history information check is required.
Requirements
- No education is required.
- Have a pleasant, outgoing personality.
- Be able to work flexible hours.
- Be dependable and safety conscious.
- Provide excellent customer service.
- Be able to follow instructions with limited supervision.
- Abide by rules, regulations, and instructions provided by the Kettle Coordinator and The Salvation Army.
- Maintain a neat, clean, and tidy appearance.
- Be able to ring a small hand bell repetitively.
- Have moderate mobility, including standing and walking with frequent changes between the two.
- Be physically able to lift, carry, push, or pull light objects weighing less than 25 pounds, including the kettle and kettle stand.
- Be able to work with people from diverse backgrounds.
- Be able to stand or sit in one location for extended periods outdoors and work in changing weather and conditions involving noise, dust, or dirt.
- Be able to work with frequent interruptions and interact in person with people who may be angry, hostile, confused, or frustrated.
- Pass a criminal history information check; a conviction does not automatically preclude employment.
- Be able to perform the essential duties with or without reasonable accommodation.
Nice To Haves
- Customer service experience is preferred.
Responsibilities
- Ring the bell at the assigned kettle stand or location.
- Respond courteously to questions and requests for information from the public, directing people to the appropriate Salvation Army representative when needed.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff with the highest level of professionalism.
- Keep the kettle attended at all times except for authorized breaks taken only at a secure location.
- Wear identification and any special clothing provided by The Salvation Army while at the kettle stand, and return the identification at the end of employment.
- Complete, sign, and place a daily time card in the kettle at the end of the working day.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Education Level
No Education Listed
