Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact for the fundraising campaign, the worker is expected to provide courteous, friendly, and professional service to the public. The worker greets donors, collects monetary donations, responds to questions, and directs people to an appropriate Salvation Army representative when needed. This is a seasonal position with various hours. The selected candidate must pass a criminal history information check; a conviction does not automatically preclude employment, and the circumstances will be considered. The Salvation Army dress code applies, and the Kettle Worker dress code will be shared at employment or orientation. Qualified individuals must be able to perform the essential duties with or without reasonable accommodation.
Requirements
- Education: None.
- Customer service experience preferred.
- Pleasant, outgoing personality.
- Able to work flexible hours.
- Dependable and safety conscious.
- Excellent customer service skills.
- Ability to follow instructions with limited supervision.
- Neat, clean, and tidy appearance.
- Ability to meet attendance requirements.
- Ability to ring a small hand bell, including repetitive hand-bell motion.
- Moderate mobility, with frequent changes between standing and walking.
- Ability to lift, carry, push, or pull light objects weighing less than 25 pounds, including the kettle and kettle stand.
- Ability to work with people from diverse backgrounds.
- Ability to stand or sit in one location for extended periods outdoors and tolerate weather changes, noise, dust, and dirt.
- Ability to work in an environment with frequent interruptions and interact in person with people who may be angry, hostile, confused, or frustrated.
- Regular and punctual attendance.
- Ability to work irregular hours, including nights, weekends, and holidays.
- Must pass a criminal history information check; convictions are considered based on their circumstances and do not automatically preclude employment.
- Ability to perform essential duties with or without reasonable accommodation.
Nice To Haves
- Customer service experience.
Responsibilities
- Ring the bell at the appointed kettle stand or location.
- Answer public questions and requests for information courteously and refer people to the appropriate Salvation Army representative.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently, including with limited supervision.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff professionally.
- Keep the kettle attended at all times except during authorized breaks and only at a secure location.
- Wear Salvation Army identification and any provided special clothing while at the kettle stand, and return identification at the end of employment.
- Complete, sign, and place a daily time card in the kettle at the end of the working day.
- Follow all rules, regulations, and instructions provided by the Kettle Coordinator and The Salvation Army.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
