Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact for the fundraising campaign, the worker is expected to provide excellent customer service and interact with the public in a courteous, friendly, and professional manner. Duties include collecting monetary donations, responding to questions and directing people to appropriate Salvation Army representatives, following instructions, and keeping the kettle attended except during authorized breaks at a secure location. Workers wear identification and any special clothing provided by The Salvation Army, and complete and place a daily time card in the kettle at the end of each workday. The role requires dependable attendance, the ability to work independently with limited supervision, and flexible, irregular hours, including nights, weekends, and holidays. Work is outdoors and may involve changing weather, noise, dust, dirt, frequent interruptions, and interactions with people who may be angry, hostile, confused, or frustrated. The position requires standing or sitting in one location for extended periods, frequent changes between standing and walking, repetitive bell ringing, and lifting, carrying, pushing, or pulling light objects weighing less than 25 pounds. Applicants must apply in person. The selected candidate must pass a criminal history information check; a conviction does not automatically preclude employment.
Requirements
- No education required.
- Customer service experience preferred.
- Pleasant, outgoing personality.
- Able to work flexible hours.
- Dependable and safety conscious.
- Excellent customer service skills.
- Ability to follow instructions with limited supervision and abide by instructions and rules provided by the Kettle Coordinator and The Salvation Army.
- Neat, clean, and tidy appearance.
- Ability to meet attendance requirements.
- Ability to work with people from diverse backgrounds.
- Ability to ring a small hand bell repetitively.
- Ability to stand or sit in one location for extended periods and frequently alternate between standing and walking.
- Ability to lift, carry, push, or pull light objects weighing less than 25 pounds.
- Ability to work outdoors in changing weather and in conditions involving noise, dust, dirt, and frequent interruptions.
- Ability to work irregular hours, including nights, weekends, and holidays.
- Must pass a criminal history information check; a conviction will not automatically preclude employment.
Nice To Haves
- Customer service experience.
Responsibilities
- Ring the bell at the assigned kettle stand or location.
- Respond courteously to questions and requests for information from the public, directing people to the appropriate Salvation Army representative.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff professionally.
- Keep the kettle attended at all times except during authorized breaks, and only at a secure location.
- Wear Salvation Army-provided identification and any special clothing at the kettle stand, and return the identification at the end of employment.
- Complete, sign, and place a daily time card in the kettle at the end of the working day.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
