Christmas Kettle Worker

The Salvation Army Southern California•The Dalles, OR

7d•Onsite

About The Position

The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact for the fundraising campaign, the worker is expected to provide courteous, friendly, and professional customer service. Duties include greeting donors, collecting monetary donations, answering public questions or directing people to an appropriate Salvation Army representative, and following instructions while working independently. The worker must keep the kettle attended except during authorized breaks at a secure location, wear Salvation Army-provided identification and any required clothing while at the stand, and complete and submit a daily time card. The position is seasonal, with various and irregular hours, including nights, weekends, and holidays. Work takes place outdoors and involves standing or sitting in one location for extended periods, frequent changes between standing and walking, and exposure to weather, noise, dust, and dirt. Regular, punctual attendance is essential. Applicants must apply in person at 811 E. 2nd St., The Dalles, OR 97058, during the listed business hours. The selected candidate must pass a criminal history information check; a conviction does not automatically preclude employment. The Salvation Army will consider reasonable accommodation requests for qualified individuals with disabilities.

Requirements

No education is required.
Have a pleasant, outgoing personality.
Be able to work flexible hours.
Be dependable and safety conscious.
Provide excellent customer service.
Be able to follow instructions with limited supervision and abide by rules, regulations, and instructions from the Kettle Coordinator and The Salvation Army.
Maintain a neat, clean, and tidy appearance.
Be able to ring a small hand bell repeatedly.
Have moderate mobility, including frequent changes between standing and walking.
Be able to lift, carry, push, and/or pull light objects weighing less than 25 pounds, including a kettle and kettle stand.
Be able to stand or sit in one location for extended periods outdoors and work amid changing weather, noise, dust, and dirt.
Be able to interact with people from diverse backgrounds, including people who may be angry, hostile, confused, or frustrated.
Work irregular hours, including nights, weekends, and holidays.
Pass a criminal history information check; a conviction will not automatically preclude employment.
Qualified individuals must be able to perform the essential duties with or without accommodation.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Ring the bell at the assigned kettle stand or location.
Respond courteously to questions and requests for information from the public, directing people to an appropriate Salvation Army representative as needed.
Collect monetary donations on behalf of The Salvation Army at the kettle stand.
Greet donors in a friendly and hospitable manner.
Follow instructions and work independently.
Meet attendance requirements and maintain regular, punctual attendance.
Communicate with the public and staff professionally.
Keep the kettle attended at all times except for authorized breaks, and take breaks only at a secure location.
Wear Salvation Army-provided identification and any required clothing at the kettle stand, and return the identification at the end of employment.
Complete, sign, and place a daily time card in the kettle at the end of the working day.