Christmas Kettle Worker

The Salvation Army Southern California•Salem, OR
•Onsite

About The Position

The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. This role is the first point of public contact for the fundraising campaign and requires courteous, friendly interactions with the public and a high standard of customer service. The worker collects donations, responds to questions, and directs members of the public to an appropriate Salvation Army representative when needed. The position is seasonal, with various and irregular hours, including nights, weekends, and holidays. Workers must remain at their assigned kettle stand except during authorized breaks at a secure location, wear Salvation Army-provided identification and any required clothing while working, and complete a daily time card. Applicants must apply in person at 1865 Bill Frey Dr, Salem, OR 97301, during the listed job fair dates and times. A criminal history information check is required; a conviction does not automatically preclude employment.

Requirements

  • No education required.
  • Dependable and safety conscious.
  • Pleasant, outgoing personality and excellent customer service skills.
  • Able to work flexible hours, including irregular hours such as nights, weekends, and holidays.
  • Able to follow instructions with limited supervision and abide by rules, regulations, and instructions provided by the Kettle Coordinator and The Salvation Army.
  • Neat, clean, and tidy appearance.
  • Able to ring a small hand bell repeatedly.
  • Moderate mobility, including standing and walking frequently and changing between them.
  • Able to lift, carry, push, or pull light objects weighing less than 25 pounds, such as a kettle and kettle stand.
  • Able to work with people from diverse backgrounds, including people who may be angry, hostile, confused, or frustrated.
  • Able to stand or sit in one location for extended periods outdoors and work amid weather changes, noise, dust, dirt, and frequent interruptions.
  • Regular and punctual attendance.
  • Must pass a criminal history information check; a conviction will be considered in context and does not automatically preclude employment.
  • Must be able to perform essential duties with or without reasonable accommodation.

Nice To Haves

  • Customer service experience preferred.

Responsibilities

  • Ring the bell at the appointed kettle stand or location.
  • Respond courteously to public questions and requests for information, directing people to an appropriate Salvation Army representative when needed.
  • Collect monetary donations on behalf of The Salvation Army at the kettle stand.
  • Greet donors in a friendly and hospitable manner.
  • Follow instructions and work independently with limited supervision.
  • Meet attendance requirements and maintain regular, punctual attendance.
  • Communicate with the public and staff professionally.
  • Keep the kettle attended except during authorized breaks, and take breaks only at a secure location.
  • Wear Salvation Army-provided identification and any special clothing at the kettle stand, and return the identification at the end of employment.
  • Complete and sign a daily time card and place it in the kettle at the end of the working day.
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