Junior Strategy Operations Manager (f/m/d)

The Junior Strategy Operations Manager (Junior Market Manager) role at Blacklane involves supporting the market management team in both operational and strategic work. The main responsibilities include managing and improving the supply cost, quality, and availability from external partners, as well as handling partner requests and price adjustments. The role also involves building strong relationships with partners, developing strategies to make Blacklane the preferred partner in the market, and analyzing data to optimize performance. The position requires fluency in German, 2+ years of relevant work experience, and a track record in account management, operations, or sales.

• Support the market management team on both operational and strategic work
• Support the management, negotiation, and improvement of the supply cost, quality, and availability from external partners
• Support senior market managers in handling emails, cases, incidents, partner requests, and price adjustments from external partners
• Support the team in operational tasks such as onboarding/offboarding partners, creating and assigning pricing tables, quality control, and coaching partners on Blacklane standards
• Successfully manage the accounts and performance of strategic partners
• Build strong, authentic relationships with a network of partners
• Develop strategies to make Blacklane the partner of choice for partners in the market
• Analyze relevant data and optimize performance based on findings
• Perform regular meetings and quality checks with partners in designated markets
• Travel (within Germany initially) up to 25% of the time may be required

• Currently based in or within commuting range of Berlin
• Fluent in German, additional languages are a bonus
• 2+ years relevant work experience in a business environment
• Track record of working in Account Management, Operations, or Sales
• Experience negotiating and managing low-value contracts or other commercial agreements
• Previously had financial responsibilities for a business segment
• Convincing, personable, and helpful
• High degree of flexibility, team spirit, independence, and openness
• Excellent organizational and communication skills
• Ability to multitask and prioritize
• Team player with the ability to motivate the team
• Personal commitment to Blacklane's 5 core values: Break new ground, Be reliable, Go the extra mile, Act with integrity, and Care

• Continuous Learning: Open and actionable feedback for continuous development
• Flexible Working: Flexible working hours and home office days
• Become Part of the Crew: Regular team socials and collaboration with diverse colleagues
• Employee Stock Options Plan: Virtual stock options for all employees
• Fair Remuneration: Salary levels matched to local costs of living
• Sustainability: Global carbon offset scheme and commitment to electric vehicles
• Equal Opportunity: Inclusive and diverse work environment
• Blacklane Cares day: 8 hours of paid leave for volunteering initiatives or community outreach projects