Jr Concierge - Part Time

Jet Linx Aviation•Atlanta, GA

32d•$25 - $25•Onsite

About The Position

The Jr Concierge provides on-site support for base duties as needed, maintaining the base’s appearance and stocking needs and delivering well-trained flight greetings and client interactions. The role purchases stock in accordance with Jet Linx Service Standards and submits accurate, timely expense reports. It also involves cautiously operating client vehicles around the property, aircraft, and ground equipment, and washing vehicles when appropriate. The Jr Concierge keeps work areas, lobbies, meeting areas, entryways, and restrooms clean, organized, and inviting in accordance with service standards. The position requires regular and predictable on-site attendance, flexible non-standard hours, and demonstrating Jet Linx’s core values and “Supply the High” in all interactions. The role also includes addressing client complaints, maintaining confidentiality, operating office equipment as needed, and performing other duties as assigned.

Requirements

High school diploma or equivalent required.
Ability to understand and tailor actions in accordance with defined Jet Linx service standards.
Ability to establish and maintain effective relationships with clients.
Ability to use client information to resolve problems and improve service.
Ability to work flexible, non-standard hours, including nights, weekends, and holidays.
Ability to work independently and as part of a team.
Excellent verbal and written communication and interpersonal skills to interact effectively with all levels of the company and its customers.
Proficiency with Microsoft Office Suite.
Ability to work in a fast-paced environment with strong attention to detail and organizational skills.
Ability to multitask and complete work within assigned timelines under minimal supervision.
Self-motivation and willingness to take initiative to research and resolve problems.
Ability to adapt to frequent changes in procedures, directions, and expectations.
Ability to handle and maintain the confidentiality of sensitive information.
Ability to operate office equipment as needed.
Ability to obtain a U.S. driver's license.
Proof of eligibility to work in the U.S.

Nice To Haves

One year of professional customer service experience in an environment with elevated service standards.
Aviation industry experience or interest.

Responsibilities

Purchase stock in accordance with Jet Linx Service Standards and submit accurate, timely expense reports.
Proactively communicate, document, and resolve complaints, escalating to management as necessary.
Cautiously operate client vehicles around the property, including around aircraft and ground equipment as needed, and wash vehicles when appropriate.
Keep work areas, lobbies, meeting areas, entryways, and restrooms clean, organized, and inviting in accordance with Jet Linx Service Standards.
Maintain regular and predictable on-site attendance.
Demonstrate Jet Linx’s core values and “Supply the High” in all interactions.
Perform other duties as assigned.