Concierge - Part-Time

Green Oaks Senior Living•Libertyville, IL

About The Position

The Concierge welcomes visitors and provides front-desk support in a retirement community. The role involves answering and routing incoming calls, responding to residents’ and family members’ questions and concerns, handling emergency situations appropriately, and maintaining the cleanliness of the front lobby and entrance. The position is part-time, scheduled from 8 a.m. to 2 p.m. on Friday, Saturday, and Sunday.

Requirements

  • High school diploma or equivalent.
  • Technology skills.
  • Self-motivated, organized, and professional.
  • Ability to work independently and handle multiple tasks at one time.
  • Strong communication skills and ability to work with potential residents, current residents, family members, and team members.

Nice To Haves

  • Experience in an office environment, answering phones, or customer service.

Responsibilities

  • Greet visitors and direct them to the front desk in a friendly and helpful manner.
  • Answer incoming phone calls and transfer calls or take messages as appropriate.
  • Respond to questions and concerns from residents and family members.
  • Respond to and appropriately handle emergency situations.
  • Monitor and maintain the cleanliness of the front lobby and entrance area.

Benefits

  • Eligible part-time and full-time team members may participate in a 401(k).
  • Paid time off.
  • Holiday pay.
  • Daily Pay.
  • Discounts through Perk Spot.
  • Full-time team members are eligible for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options.
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