Concierge Part Time

Sunrise Senior Living•Westfield, NJ
•$16 - $20

About The Position

As a Concierge at Sunrise Senior Living, you create the first impression of the community by welcoming residents, families, and visitors and helping ensure a warm, safe, and organized experience. You serve as the face of the community, making sure interactions reflect Sunrise’s hospitality and service standards. The position supports front-desk operations, sales and recruitment efforts, administrative tasks, and community safety procedures.

Requirements

  • High School Diploma or GED.
  • Strong customer service and communication skills.
  • Organized, with excellent time management and follow-through.
  • Comfortable multitasking in a fast-paced environment.
  • Proficiency in Microsoft Office and basic computer systems.
  • Ability to maintain professionalism and confidentiality.

Responsibilities

  • Greet visitors, residents, and prospective families professionally and warmly.
  • Answer and route calls promptly and take accurate messages.
  • Provide community overviews and support the Sales team with inquiries.
  • Assist with move-in preparations and marketing materials.
  • Maintain a welcoming front desk and Bistro area.
  • Support recruitment efforts and administrative data entry.
  • Manage appointments, mail distribution, and resident rosters.
  • Monitor safety protocols, visitor sign-in, and emergency procedures.
  • Process meal tickets and assist with basic office tasks.

Benefits

  • Medical, dental, vision, life, and disability plans.
  • Retirement savings plans.
  • Employee Assistance Program and discount program.
  • Paid time off (PTO), sick time, and holiday pay.
  • myFlexPay, allowing employees to get paid within hours of a shift.
  • Tuition reimbursement.
  • Sunrise may offer discretionary and/or non-discretionary bonuses, subject to position, program eligibility, and required performance.
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