Janitorial Supervisor (Millard)

Allied Universal•Lakeland, FL

About The Position

Allied Universal® Janitorial Services is hiring a Janitorial Supervisor to direct and delegate janitorial staff workloads and oversee the quality of their work. The supervisor liaises with customer representatives and ensures services meet agreed specifications and the highest service standards. The role may occasionally include performing janitorial duties to supplement staff. The listed pay rate is $16.00 per hour.

Requirements

  • Have at least two years of janitorial work experience, preferably in a leadership role; or at least six months of janitorial work experience with Allied Universal Janitorial Services, Millard Group, or another Allied Universal business.
  • Ability to troubleshoot and manage stressful situations.
  • Ability to mediate conflict with tact and diplomacy, and to coach and mentor others.
  • Ability to write informatively, clearly, and accurately.
  • Ability to work a flexible schedule.
  • Excellent oral and written communication skills.
  • Ability to initiate work independently and be proactive.
  • Strong organizational and decision-making skills.
  • Active listening skills.
  • Ability to assess and evaluate situations effectively.
  • Ability to identify critical issues quickly and accurately.

Nice To Haves

  • Prior supervisory experience in the janitorial or housekeeping industry.
  • High school diploma or equivalent.

Responsibilities

  • Delegate the workload of janitorial staff members.
  • Perform quality assurance checks to ensure work meets the customer contract.
  • Answer emergency cleaning calls from security or mall management.
  • Ensure janitor closets are clean and stocked.
  • Oversee table, chair, stage, and retail merchandising unit setups as required.
  • Inform the maintenance department and supervisor about maintenance deficiencies.
  • Conduct safety training and coach and mentor janitorial team members.
  • Perform payroll duties as needed.
  • Make productivity recommendations to leadership staff.
  • Participate in selecting and placing janitorial team members.
  • Provide team feedback and guidance for improvement.
  • Perform janitorial duties on occasion to supplement staff.
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