Janitorial Supervisor

Didlake•Baltimore, MD

About The Position

The Janitorial Supervisor oversees daily custodial operations to ensure quality cleaning services, workplace safety, and effective staff performance. The role provides leadership, training, and support to employees, including individuals with significant disabilities, helping them develop workplace skills and achieve professional growth while maintaining a positive and productive work environment. The supervisor plans and coordinates janitorial activities, inspects work, monitors equipment and supplies, trains and guides staff, and supports employee development and workplace accommodations. The role also helps address employee concerns, participates in hiring activities, maintains documentation, and ensures compliance with company policies, safety standards, and operational procedures.

Requirements

High school diploma or equivalent.
At least two years of custodial services experience.
Knowledge of industrial cleaning equipment, custodial tools, chemicals, and cleaning products.
Valid REAL ID required to enter the worksite.
Ability to pass a background check and maintain a clearance.
Strong leadership, interpersonal, and problem-solving skills.
Ability to train employees on custodial procedures, equipment, and workplace safety.
Effective written and verbal communication skills.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to interact effectively with employees with disabilities.
Ability to lift up to 50 pounds occasionally and perform physical activities including standing, walking, bending, and climbing stairs.
Ability to maintain a positive and professional image when interacting with employees, customers, and Didlake clients.

Nice To Haves

Custodial services experience in a supervisory capacity.
Knowledge of contracts, budgets, safety, and health regulations.

Responsibilities

Plan, direct, and coordinate daily janitorial activities to meet operational goals and quality standards.
Inspect completed work for cleanliness and compliance with established standards.
Monitor equipment condition, identify maintenance needs, and report issues to the Project Manager.
Identify supply and equipment needs and submit requests for approval.
Train employees on cleaning procedures, equipment operation, and workplace safety.
Provide leadership and guidance to employees while promoting teamwork and professional development.
Identify training needs and coordinate staff development opportunities.
Participate in employee interviews and provide hiring recommendations.
Address attendance concerns, review leave requests, and provide employee feedback.
Conduct regular staff meetings about assignments, priorities, and inspection results.
Work with Employment Services to support employee program plans and appropriate accommodations.
Resolve workplace concerns and escalate issues to management when necessary.
Maintain required documentation and complete all Didlake training.
Ensure compliance with company policies, safety standards, and operational procedures.
Respond to emergency operations, including snow removal, as required.