Janitorial Supervisor

ABM US•Round Rock, TX

About The Position

The Janitorial Supervisor directly oversees activities within an assigned operational services work team. The role ensures productivity and customer service requirements are met and employees comply with company, client, and regulatory safety, quality, and compliance standards. The supervisor leads and develops the team, manages staffing and schedules, responds to client needs, and supports safe, effective operations. The listed pay is $20 per hour; a specific offer varies based on experience, skills, abilities, geographic location, and alignment with market data.

Requirements

Two years of supervisory experience leading teams of eight or more.
Ability to adjust the work schedule as needed to support operations.
Ability to communicate effectively and read and interpret documents, including safety rules, operating and procedural manuals, and handbooks.
Basic understanding of computer programs, including Microsoft Office.
Ability to work in a fast-paced environment.
Ability to resolve issues under tight timeframes and pressure.
Ability to prioritize assignments and projects and multitask within restricted time constraints.
Excellent team-building and planning skills.
Strong interpersonal skills, including the ability to develop productive business relationships and influence and educate employees.

Nice To Haves

Bilingual in English and Spanish.
Background in janitorial work.

Responsibilities

Supervise the daily activities of operations team members.
Set team priorities to ensure tasks are completed.
Recruit, manage, and lead a team while maintaining operational functionality and safety.
Monitor and develop team member performance through evaluations, training, and recognition.
Ensure work assignments and schedules meet department, facility, and contractual needs.
Respond to client inquiries, requests, and concerns.
Use company policies and guidelines to solve work problems.
Ensure department training and recertification programs are conducted within appropriate timeframes.
Meet with clients to ensure their needs and expectations are being met.
Implement and manage quality control monitoring and safety programs, and maintain a safe work environment.
Achieve operational performance and functional service activities.
Provide technical guidance and interpret policies and procedures to help employees perform functional tasks.
Monitor and maintain appropriate staffing levels and daily schedules.
Complete special projects and other duties as assigned.