Janitorial Supervisor

Allied Universal•Chicago, IL

About The Position

Allied Universal® Janitorial Services is hiring a Janitorial Supervisor to direct and delegate the workload of janitorial staff, oversee work quality, liaise with customer representatives, and ensure service meets agreed specifications. The role is for a full-time supervisor at Northern Trust. The schedule is 8:00 a.m. to 4:00 p.m., and pay is $31.00 per hour, paid weekly. On-the-job training is provided. The supervisor may occasionally perform janitorial duties to supplement staff.

Requirements

  • At least two years of janitorial work experience, preferably in a leadership role; alternatively, at least six months of janitorial work experience with Allied Universal Janitorial Services or another Allied Universal business.
  • Ability to troubleshoot and manage stressful situations.
  • Ability to mediate conflict with tact and diplomacy, and to coach and mentor.
  • Ability to write informatively, clearly, and accurately.
  • Ability to work a flexible schedule.
  • Excellent oral and written communication skills.
  • Ability to self-initiate work and be proactive.
  • Strong organizational and decision-making skills.
  • Active listening skills.
  • Ability to assess and evaluate situations effectively.
  • Ability to identify critical issues quickly and accurately.

Nice To Haves

  • Prior supervisory experience in the janitorial or housekeeping industry.
  • High school diploma or equivalent.

Responsibilities

  • Delegate the workload of janitorial staff members.
  • Perform quality assurance checks to ensure work meets the customer contract.
  • Respond to emergency-cleaning calls from security or mall management.
  • Ensure janitor closets are clean and stocked.
  • Oversee table, chair, stage, and retail merchandising unit setups as required.
  • Inform the maintenance department and supervisor about maintenance deficiencies.
  • Conduct safety training and coach and mentor janitorial team members.
  • Perform payroll duties as needed.
  • Make productivity recommendations to leadership staff.
  • Participate in selecting and placing janitorial team members.
  • Provide team feedback and guidance for improvement.
  • Occasionally perform janitorial duties to supplement staff.

Benefits

  • Health and welfare benefits for full-time employees from SEIU Local 1.
  • Nine paid holidays annually.
  • Five personal days.
  • Enrollment in the SEIU Local 1 401(k) plan.
  • Vacation time: 40 hours after one year, 80 hours after two years, 120 hours after 10 years, and 160 hours after 25 years. Unused vacation is paid out only where required by law.
  • Weekly pay.
  • Paid on-the-job training.
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