Janitorial Supervisor

ABM US•Edmond, OK

About The Position

The Janitorial Supervisor provides direction, motivation, and guidance to a team of cleaners. The role oversees cleaning operations and service requests in an assigned building, supports scheduling and training, and helps ensure quality, safety, customer satisfaction, and secure premises. The position also assists the Supervisor and Shift Manager with field employee supervision and may lead the shift or smaller work groups when needed.

Requirements

  • Must be 18 years of age or older.
  • 1–2 years of custodial experience.
  • 2–5 years of leadership experience.

Responsibilities

  • Conduct quality improvement inspections in assigned areas and ensure quality and customer satisfaction expectations are met or exceeded.
  • Provide leadership, direction, open communication, and positive coaching to team members.
  • Assist with training and development, including training new hires assigned to the building.
  • Guide the cleaning crew on safety, cleaning processes, procedures, and chemical usage.
  • Counsel crew members about attendance and work performance using proper documentation, and report performance issues to the Supervisor.
  • Lead and participate in teams to complete assigned tasks; run and lead the shift in the Supervisor’s absence and direct smaller work groups when appropriate.
  • Assist the Supervisor and Shift Manager in directing and supervising field employees.
  • Maintain effective working relationships with passengers, coworkers, shift coordinators, supervisors, managers, and others.
  • Assist with housekeeping work assignments and daily and weekly schedules; coordinate cleaning crew scheduling.
  • Oversee and perform cleaning operations and additional service requests in the assigned building.
  • Work with the Area Manager to schedule jobs with the Property Manager and cleaning crew, and confirm job completion and quality with the Area Manager.
  • Manage keys and access cards, help ensure premises are secured, and report damaged, broken, or nonfunctional items.
  • Complete, validate, and deliver timesheets to the office.
  • Check supplies, equipment, and chemicals weekly; complete order forms accurately and coordinate equipment use and inventories.
  • Perform the tasks and duties required of the team and other duties as assigned.
  • Attend and participate in meetings and training sessions involving the assigned property and crew.
  • Comply with company, client, and regulatory safety, security, compliance, and quality standards and procedures.

Benefits

  • ABM offers a comprehensive benefits package; details are available through its Benefits for Staff & Management information.
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