Janitorial Supervisor- Swing Shift

Flagship Facility Services, Inc.•Salt Lake City, UT

About The Position

The Janitorial Supervisor ensures janitorial staff clean and maintain the client’s premises to FlagShip Holding Company standards. The role supervises employees, helps coordinate work coverage, evaluates staff performance, inspects assigned areas, and provides hands-on janitorial support when needed. The supervisor addresses customer concerns, reports issues to operations management, supports continuous quality improvement, tracks supplies and equipment, and trains employees on job-specific tasks. The position works from 1:30 p.m. to 11:00 p.m. in a fast-paced setting that combines office and shop environments.

Requirements

  • High school diploma or GED.
  • Three to five years of related experience and/or training, or an equivalent combination of education and experience; janitorial or facilities experience is preferred.
  • Ability to multitask in a fast-paced environment with changing priorities and high customer demand.
  • Knowledge of the proper use of maintenance equipment, materials, and supplies.
  • Excellent internal and external customer service skills.
  • Professional appearance and demeanor.
  • Ability to lead and motivate others.
  • Ability to work independently and as part of a team, relate to people at all levels, and communicate effectively.
  • Microsoft Office skills, including Excel and Word, and familiarity with Gmail, Google Docs, and Google Calendar.
  • Excellent written and verbal communication skills.
  • Clean DMV record.
  • Must pass criminal background screening.
  • Authorized to work in the U.S.
  • Must be able to meet physical demands that include occasional standing, walking, sitting, handling objects or tools, reaching, climbing stairs, balancing, stooping, kneeling, crouching, talking, and hearing; frequent lifting of at least 40 pounds of office and facilities equipment; and required vision abilities.

Nice To Haves

  • Bilingual English/Spanish skills.
  • Experience in the janitorial or facilities field.

Responsibilities

  • Supervise employees and help delegate the operations schedule to ensure proper work-area coverage.
  • Evaluate personnel performance and inspect assigned areas; provide hands-on support and perform janitorial tasks when necessary, including dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
  • Identify and resolve problems and make recommendations to management, staff, or customer contacts to support continuous quality improvement and exceed customer expectations.
  • Report issues, concerns, or discrepancies to the Operations Manager or Operations Coordinator.
  • Address customer concerns and inquiries, and report new or changing job and work orders.
  • Track and evaluate purchasing activities, supply and equipment usage, and repairs; ensure labeling, dilution, and storage comply with company, customer, and OSHA standards.
  • Provide on-the-job training to staff and employees on job-specific tasks.
  • Participate in company and customer training and support effective communication and information distribution to supervisors, customers, and employees.
  • Carry out management responsibilities in accordance with company policies, customer rules and regulations, and applicable laws when needed.
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