Janitorial Area Manager BIRMINGHAM

Bluechip Pros•Birmingham, AL

About The Position

The Janitorial Area Manager leads, oversees, and reviews the daily work of staff providing cleaning services at assigned buildings and facilities, ensuring clean, orderly, and attractive conditions. The role performs technical tasks related to assigned areas, delivers results within budget guidelines, and drives new business within the market. Responsibilities span staff leadership and scheduling; payroll, attendance, and budget monitoring; recruitment and onboarding; ordering supplies and uniforms and maintaining equipment; site visits, quality audits, customer follow-up, and safety oversight; and developing additional business opportunities. For mall accounts, the manager monitors use of approved budgeted hours, overtime, and communication of changes to budgeted hours.

Responsibilities

Monitor staff performance to ensure cleaning teams meet or exceed client expectations, and communicate with direct reports to resolve concerns promptly.
Ensure direct reports and clients have functional location schedules two weeks in advance; enforce daily uniform requirements.
Establish schedules, work goals, and service methods; identify and review resource needs with management and allocate resources using staff input.
Partner with HR on employee issues and identify high performers for potential leadership opportunities.
Review budget and payroll reports daily; monitor punches and attendance for accuracy, address manual punches, and participate in weekly Regional calls to review performance.
Use EPay to maintain business continuity, terminate separated employees in the system within the first week, ensure salaried employees enter time in Blue Force weekly, and reduce exception clocking through employee training.
Anticipate hiring needs, keep job postings current within five days, develop recruitment strategies, submit background-check requests, and process new-hire paperwork according to HR processes.
Onboard new hires on their first day by reviewing responsibilities, training them on timekeeping, presenting company policies and conduct standards, and providing safety training.
Ensure uniforms are ordered and delivered to new hires by their first week; order supplies in advance and within monthly budgets.
Submit equipment repair requests through the specified approval and submission process, perform preventative maintenance, and maintain equipment inventories by location.
Maintain a location visitation schedule and communicate the plan to the Regional Manager and VP of Operations by email.
Provide daily status updates to the Regional Manager, report successes and concerns, and create action plans for concerns.
Conduct quality-control audits at each location and promptly address issues found; respond to customer call-outs or notifications within 24 hours and develop action plans.
Oversee required OSHA safety training; ensure supervisors conduct weekly informal and monthly formal safety inspections; work with safety, security, and clients to report potential problem areas.
Create and monitor site safety exposure plans, keep them current, ensure SDS sheets and manuals are in janitorial closets, and report incidents and accidents immediately.
For mall accounts, maintain full utilization of approved weekly budgeted hours, restrict overtime to hours approved in advance, and communicate overtime and budget-hour changes to the CFO, VP of Operations, and Accounts Receivable Manager.
Encourage the team to pursue future business, submit a weekly tracker, and strive for two conversations each week that may lead to future business.
Submit the additional-business per diem purchase-order tracker weekly and sell out-of-scope work at current client sites.