Janitorial Area Manager BIRMINGHAM

Blue Chip Pros•Birmingham, AL

About The Position

Blue Chip Pros is a commercial cleaning business serving office buildings, banks, schools, corporate headquarters, industrial and medical facilities, and department store chains across the United States. The Janitorial Area Manager leads and oversees staff providing cleaning services at assigned buildings and facilities, ensuring they are clean, orderly, and attractive. The role combines operational leadership and technical responsibilities, delivering results within budget while also driving and obtaining new business in the assigned market. The position oversees staff performance, schedules, resources, payroll and budget monitoring, recruitment, onboarding, supplies, equipment, quality control, customer concerns, and workplace safety. It also includes requirements specific to mall accounts and regular reporting to regional and executive leadership.

Responsibilities

Monitor staff performance to ensure the team meets or exceeds client expectations, communicate with direct reports to resolve concerns, and ensure staff and clients receive functional schedules two weeks in advance.
Enforce employee uniform requirements and establish schedules, work goals, and methods for delivering cleaning services; identify and allocate resources, incorporating staff input.
Partner with HR on employee issues and identify high-performing employees for potential leadership opportunities.
Review budget and payroll reports, monitor financial results, punches, and attendance, and participate in weekly Regional calls to review performance.
Use EPay to maintain business continuity, prevent manual punches, terminate separated employees in the system within the first week, ensure salaried employees enter time weekly in Blue Force, and reduce exception clocking through training.
Anticipate hiring needs, keep job postings current within five days, withdraw old postings with HR assistance, and develop and execute recruitment strategies for each area or location.
Submit background-check requests to HR, process new-hire paperwork, and onboard new hires on their first day, including role responsibilities, timekeeping, company policies and procedures, code of conduct, and safety training.
Ensure uniforms are ordered and delivered to new hires by their first week; order supplies in advance within monthly budgets.
Submit equipment repairs through the specified approval and reporting process, perform preventive equipment maintenance, and maintain equipment inventories by location.
Maintain a location-audit visitation schedule and communicate it to the Regional Manager and VP of Operations.
Provide daily status updates to the Regional Manager, identify successes and concerns, and develop action plans to address concerns.
Conduct quality-control audits at each location and promptly address issues found during audits.
Respond to customer callouts and notifications within 24 hours and develop plans to address the needs.
Oversee OSHA-required safety training, ensure supervisors conduct weekly informal and monthly formal safety inspections, and work with safety, security, and clients to report potential problem areas.
Create and monitor current safety exposure plans at each site, ensure SDS sheets and manuals are available in janitorial closets, and immediately report incidents and accidents.
For mall accounts, maintain full utilization of approved weekly budget hours, restrict overtime to hours approved in advance by the mall, and communicate overtime and budget-hour changes to the designated finance and operations leaders.
Encourage the team to identify future business opportunities, submit the tracker weekly, and strive for two potential-business conversations each week.
Submit the additional-business per-diem purchase-order tracker weekly and sell out-of-scope work at current client sites.