J-1 Intern - FOH/BOH Supervisor

Kohler Co.•Kohler, WI

11d•Onsite

About The Position

This seasonal, onsite J-1 internship in Kohler, Wisconsin, is designed for participants currently enrolled in post-secondary education outside the United States. The program provides structured training, professional development, cultural exchange, and hands-on experience in luxury hospitality. Food and Beverage interns rotate among Destination Kohler outlets and gain exposure to Front of the House and Back of the House operations, service, associate training and management, inventory management, operating procedures, menu development, and special dining events. The intern supports outlet operations and guest satisfaction while training in restaurant positions and assisting outlet and department managers with scheduling, labor and cost controls, administrative work, and special assignments. This is a seasonal position running from December through March, with weekday and weekend work. Shifts vary between 5:00 a.m. and 2:00 a.m., as needed. The hourly pay range is $14.00–$20.00.

Requirements

Must be enrolled at a college or university and seeking a degree in Hospitality or Resort Management.
Must be at least 18 years old.
Applicants must be authorized to work in the United States without requiring sponsorship now or in the future.

Nice To Haves

Previous Food and Beverage experience is preferred.

Responsibilities

Monitor the restaurant floor and lead communication between Front of the House and Back of the House.
Monitor and execute food and beverage orders, ensuring quality and presentation.
Train in restaurant positions across both Back of the House and Front of the House.
Learn scheduling, cash handling, office reporting, and social media responsibilities.
Assist the outlet manager with cover forecasting, scheduling, payroll, and labor controls.
Lead opening and closing procedures for the assigned outlet.
Manage inventory, including daily product requisitions, waste and spoilage reduction, and inventory counts.
Assist department managers with special assignments.
Conduct pre-shift meetings for morning and evening staff.
Attend weekly Food and Beverage staff meetings and other team meetings as needed.
Assist with administrative tasks, including purchasing, ordering, invoicing, scheduling, records control, and filing.
Help reconcile operational paperwork, including guest receipts and vendor invoices.
Work with staff and management to maintain cost controls and appropriate inventory levels.
Coordinate with restaurant staff to support smooth operations and guest satisfaction.
Assist with food and beverage service throughout the order process.
Observe guests and ensure their satisfaction with food and service; respond promptly to additional requests.
Help other areas of the restaurant as needed.
Train restaurant Front of the House staff.
Help oversee dining room flow and the distribution of assigned stations.
Resolve escalated guest concerns.
Create and execute special projects and assignments.
Assist with answering guest telephone calls.
Perform Server, Bartender, and Host/Hostess responsibilities as needed.