J-1 Intern - Food & Beverage Operations
About The Position
This seasonal J-1 internship is designed for participants currently enrolled in post-secondary education outside the United States. It provides structured training, professional development, cultural exchange, and hands-on experience in luxury hospitality. Food & Beverage interns rotate through multiple outlets and Front of the House and Back of the House operations, gaining exposure to service, associate training and management, inventory management, operating procedures, menu development, and special dining events. The position is onsite in Kohler, Wisconsin, and runs from December through March. Workdays include weekdays and weekends, with variable shifts between 5:00 a.m. and 2:00 a.m., as needed. The hourly pay range is $14.00–$20.00. The specific rate may depend on factors including education and work location.
Requirements
- Must be enrolled at a college or university and seeking a degree in Hospitality or Resort Management.
- Must be at least 18 years old.
- Applicants must be authorized to work in the United States without requiring sponsorship now or in the future.
Nice To Haves
- Previous Food & Beverage experience is preferred.
Responsibilities
- Monitor the restaurant floor and lead communication between Front of the House and Back of the House.
- Monitor and execute food and beverage orders and ensure the quality and appearance of presentations.
- Train in all restaurant positions, including both Back of the House and Front of the House roles.
- Learn scheduling, cash handling, office reporting, and social media responsibilities.
- Assist the outlet manager with cover forecasting, scheduling, payroll, and labor controls.
- Lead opening and closing procedures for the assigned outlet.
- Manage inventory levels, including daily product requisitions, minimizing waste and spoilage, and conducting inventory counts.
- Assist department managers with special assignments.
- Conduct pre-shift meetings for morning and evening staff.
- Attend weekly Food & Beverage staff meetings and team meetings as needed.
- Assist management with administrative tasks, including purchasing, ordering, invoicing, scheduling, records control, and filing.
- Assist in reconciling operational paperwork, including guest receipts and vendor invoices.
- Work with staff and management to maintain appropriate cost controls and inventory levels.
- Coordinate with restaurant staff to support smooth operations and guest satisfaction.
- Assist with food and beverage service as orders require.
- Observe guests and ensure their satisfaction with food and service; promptly respond to additional requests.
- Help other areas of the restaurant as needed.
- Train restaurant Front of the House staff.
- Assist with dining room flow and the proper distribution of assigned stations.
- Resolve escalated guest concerns.
- Create and execute special projects and assignments.
- Assist with answering guest telephone calls.
- Perform Server, Bartender, and Host/ess responsibilities as needed.
Benefits
- Ongoing investment in associates’ personal development.
- Opportunity to collaborate with colleagues across functions and roles.
- Health benefits.
- Vision benefits.
- Dental benefits.
- 401(k) with company matching.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
