Food & Beverage Operations Supervisor

Marriott Vacations Worldwide•Monterey, CA

About The Position

At Aqua Aston Hospitality (AAH), the Food & Beverage Operations Supervisor assists in providing owners and guests with experiences and events that create memorable vacation memories. The role supports guest service and satisfaction in a friendly hospitality environment while helping maintain company standards and operations. The supervisor inspects and organizes storage areas, completes inventories, checks stock, and requisitions supplies. They monitor dining rooms for seating availability, service, safety, and guest well-being; assist other departments as needed; ensure associates are trained; and help recognize associate performance. They also perform hourly duties when needed to maintain coverage and guest satisfaction. The position requires availability for various shifts, holidays, and both weekend days. Physical demands include standing, sitting, or walking for extended periods; reaching, bending, twisting, pulling, and stooping; and lifting, carrying, pushing, or pulling items weighing up to 25 pounds without assistance. Background and drug screening may be required under company policy and applicable law.

Requirements

Available to work various shifts, holidays, and both weekend days.
Able to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
Able to stand, sit, or walk for an extended period of time.
Able to lift, carry, push, or pull items weighing up to 25 pounds without assistance.
May be required to complete background and drug screening in accordance with company policy and applicable legal requirements.

Responsibilities

Inspect storage areas for organization, FIFO practices, and cleanliness, and correct deficiencies.
Complete inventories of supplies, food, and liquor; check stock and requisition necessary supplies.
Monitor dining rooms for seating availability, service, safety, and guest well-being.
Assist other departments when needed to ensure optimum guest service.
Ensure associates are trained in company core values, job roles, responsibilities, and technical and service aspects of their jobs.
Collaborate with management to formally recognize hourly associates' performance contributions.
Assist with hourly duties as needed to ensure proper coverage and guest satisfaction.
Welcome and greet guests, anticipate their needs, and address those needs.
Interact professionally and promptly with colleagues and guests.
Contribute to team goals and follow company policies and safety procedures.