IT Technology Services Senior Specialist (multiple positions available)
About The Position
SAP America, Inc. is hiring multiple IT Technology Services Senior Specialists at its Newtown Square, Pennsylvania location under a hybrid work model. The role performs complex data and system development and technology integration using learned technology coding languages. It includes designing, sizing, and supporting infrastructure across SAP and non-SAP technologies, databases, operating systems, networks, storage, and security. The specialist supports customer and internal implementation projects, develops operational and security concepts, prepares and hands over project landscapes to technology hubs, and may perform system-owner tasks. The position also supports Global IT projects and serves as an interface among application project and program managers, infrastructure teams, and SAP Development. The position requires a relevant bachelor's degree and six years of progressive post-baccalaureate experience, or a relevant master's degree and four years of experience. Candidates must have at least four years of experience in each of the specified SAP architecture, cloud integration, customer landscape, infrastructure design, and cloud administration areas, as well as the stated SAP certification. Travel of up to 20% domestically and internationally to customer sites is required. The annual base salary range is $127,525–$216,128; the targeted combined compensation range, including variable incentive target, is $144,500–$245,600. Actual compensation depends on factors including education, skills, experience, role scope, and location.
Requirements
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Systems, or a related field and six years of progressive post-baccalaureate experience in the job offered or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields and four years of experience.
- At least four years of experience with S/4HANA architecture, conversion, migration path, methodology, and tools.
- At least four years of experience with SAP cloud solutions and integration scenarios involving SAP systems, BTP, Ariba, and SuccessFactors.
- At least four years of experience analyzing customer technical requirements, coordinating with ECS Delivery team experts, and driving topics to resolution to customer satisfaction.
- At least four years of experience understanding customer landscapes managed within ECS and interdependencies between systems within and beyond ECS.
- At least four years of experience owning customer landscapes and advising on critical and complex landscape changes during lifecycle management.
- At least four years of experience analyzing ECC and S/4HANA data footprints, including server downsizing and upsizing.
- At least four years of experience designing and implementing SAP applications and databases, with a focus on high availability and disaster recovery concepts.
- At least four years of cloud administration experience with a hyperscaler using Azure, AWS, or GCP.
- SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade certification.
Responsibilities
- Revise and update existing programs and provide required documentation.
- Represent SAP to customers.
- Design required infrastructure setups involving SAP and non-SAP technology, databases, operating systems, networks, storage, and security.
- Size required hardware.
- Support the setup of required infrastructure.
- Provide support and consultation on implementation projects and for internal customers.
- Develop operating and security concepts that ensure operational compliance of the underlying infrastructure and new solution.
- Prepare and hand over project landscapes, including operating and security concepts, to the corresponding technology hubs.
- Perform system-owner-related tasks when required.
- Support Global IT projects that require infrastructure layouts and operations concepts.
- Act as an interface among Application organization project and program managers, the Infrastructure organization, and SAP Development.
- Travel up to 20% domestically and internationally to customer sites for onsite customer QBRs and strategic planning sessions.
Benefits
- Employee referral program, subject to eligibility criteria.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
