IT Technology Services Senior Specialist (multiple positions available)

SAP IT Business Systeme • Newtown Township, PA

7d • $157,810 - $216,128 • Hybrid

About The Position

SAP America, Inc. is hiring multiple IT Technology Services Senior Specialists at its Newtown Square, Pennsylvania location. The role designs and develops systems, applications, products, and services to optimize and automate business processes and improve work efficiency. It provides expert operational support, facilitates service and product lifecycles, delivers assigned project outcomes, and enhances complex systems and processes. The position also represents SAP to customers and advocates for end users by understanding their needs, behaviors, and usage patterns. It promotes user experience and incorporates contemporary user-centered design methods into development efforts.

The role involves assessing technical feasibility and reviewing solutions, defining and reviewing technical blueprints for internal IT projects, customizing and developing enhancements, implementing solutions, and providing technical documentation. It also supports problem management and continuous improvement, participates in de-escalation activities, contributes to Build to Run engagement, and helps define technical standards and frameworks.

The position is based in Newtown Square, PA, under a hybrid work model. Travel is not required. The annual base salary range is $157,810–$216,128, with a targeted combined compensation range of $157,810–$245,600, inclusive of base salary and variable incentive target.

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Management Information Systems, Mathematics, Engineering, or a related field, and six years of experience in the job offered or a related occupation; alternatively, a Master’s degree or foreign equivalent in one of these fields and four years of relevant experience. A combination of education and experience may be accepted as equivalent to a Bachelor’s degree.
• Four years of experience with SAP architecture.
• Four years advising customers on technical requirements and constraints and supporting them in technical situations throughout the lifecycle.
• Four years of experience in technical planning, implementing, configuring, and integrating SAP solutions.
• Four years of experience with Agile methodologies, including Scrum, Scaled Agile Framework (SAFe), and blended approaches.
• Four years of experience with S/4HANA architecture, conversion, migration path, methodology, and tools.
• Four years of experience with SAP cloud solutions and integration scenarios of SAP systems with SCP and BTP.
• Four years of experience managing SAP environments on hyperscaler cloud platforms, including Azure, AWS, or Google Cloud Platform.

Responsibilities

• Provide expert support in operations.
• Facilitate the service lifecycle and product lifecycle.
• Deliver outcomes of assigned projects.
• Enhance complex systems and processes.
• Represent SAP to customers.
• Advocate for end users by understanding their needs, behaviors, and usage patterns.
• Promote user experience and integrate user-centered design methodologies and practices into current and future development efforts.
• Execute technical feasibility studies and solution reviews.
• Define and review technical blueprints for internal IT projects.
• Customize and develop enhancements.
• Implement solutions and provide technical documentation.
• Execute and support problem management and continuous improvement.
• Participate in de-escalation activities.
• Contribute to Build to Run engagement.
• Contribute to defining technical standards and frameworks.

Benefits

• The posting refers applicants to SAP North America Benefits for a summary of benefits and eligibility requirements.
• SAP describes flexible working models and a focus on health and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior