IT Technology Services Senior Specialist (multiple positions available)
About The Position
SAP America, Inc. is hiring multiple IT Technology Services Senior Specialists at its Newtown Square, Pennsylvania location. The role involves complex data and system development, technology integration using learned coding languages, and designing and supporting infrastructure for SAP and non-SAP technologies. The position is hybrid and includes up to 20% domestic and international travel to customer sites for onsite customer QBR and strategic planning sessions. The specialist will support implementation projects, internal customers, and Global IT projects by developing infrastructure layouts and operating concepts. The role also requires creating operating and security concepts to ensure infrastructure compliance, preparing and handing over project landscapes to technology hubs, and serving as an interface among application project and program managers, infrastructure teams, and SAP Development.
Requirements
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Systems, or a related field, plus six years of progressive post-baccalaureate experience in the offered job or a related occupation; alternatively, a Master’s degree or foreign equivalent in one of these fields plus four years of experience.
- Four years of experience with S/4HANA architecture, conversion, migration paths, methodology, and tools.
- Four years of experience with SAP cloud solutions and integration scenarios involving SAP systems, BTP, Ariba, and SuccessFactors.
- Four years of experience analyzing customer technical requirements, coordinating with ECS Delivery experts, and driving topics to resolution.
- Four years of experience understanding customer landscapes managed within ECS and interdependencies between systems within and beyond ECS.
- Four years of experience owning customer landscapes and advising on critical and complex landscape changes during lifecycle management.
- Four years of experience analyzing ECC and S/4HANA data footprints, including server downsizing and upsizing.
- Four years of experience designing and implementing SAP applications and databases, with a focus on high availability and disaster recovery.
- Four years of cloud administration experience with a hyperscaler using Azure, AWS, or GCP.
- SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade certification.
Responsibilities
- Revise and update existing programs and provide required documentation.
- Represent SAP to customers.
- Design required infrastructure setups involving SAP and non-SAP technology, databases, operating systems, networks, storage, and security.
- Size the required hardware.
- Support the setup of required infrastructure.
- Provide support and consultation on implementation projects and for internal customers.
- Develop operating and security concepts that ensure operations compliance for the underlying infrastructure and new solutions.
- Prepare and hand over project landscapes, including operating and security concepts, to the corresponding technology hubs.
- Perform system-owner-related tasks when required.
- Support Global IT projects that require infrastructure layouts and operations concepts.
- Serve as an interface among application organization project and program managers, the infrastructure organization, and SAP Development.
- Analyze customer technical requirements, coordinate with ECS Delivery experts, and drive topics to resolution to customer satisfaction.
- Advise on critical and complex customer landscape changes during lifecycle management.
Benefits
- SAP offers benefits; eligibility requirements apply.
- Employee Referral Program eligibility is subject to the SAP Internal Employee Referral Policy.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
