IT Support Technician- Bozeman

One Health • Bozeman, MT

17d • $23 - $24

About The Position

One Health is seeking an IT Support Technician to support employees and technology across its clinics in Bozeman, Belgrade, and Livingston, Montana, as well as other sites as needed. The role involves troubleshooting and maintaining hardware, software, and networks; setting up workstations and user accounts; training employees; and helping ensure staff have the technology needed to deliver patient care. The position is based in the Bozeman area and requires travel between clinic locations.

The schedule is full-time, four days per week at 10 hours per day. Pay is $22.88–$24.41 per hour, depending on experience. One Health is a nonprofit Federally Qualified Health Center serving rural communities across Montana and Wyoming with integrated medical, behavioral health, community health, pharmacy, dental, and public health services.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• At least 1 year of IT experience.

Nice To Haves

• Associate degree in IT, business, or a related field.
• 1–3 years of IT support experience, or a combination of education and experience.
• Technical troubleshooting skills.
• Customer service and communication skills.
• Problem-solving and analysis skills.
• Team collaboration skills.
• Project coordination skills.

Responsibilities

• Troubleshoot hardware, software, and network issues to keep systems running efficiently.
• Install and set up workstations, hardware, software, and user accounts.
• Train employees on technology use and provide on-demand support.
• Maintain accurate inventories of equipment, software, and technology resources.
• Monitor system performance, security, and accessibility across sites.
• Recommend technology improvements, upgrades, and solutions.
• Travel between the Bozeman, Belgrade, and Livingston clinics and other One Health sites as needed.

Benefits

• Health, dental, and vision insurance, including two medical insurance options with no cost to the employee.
• Discounted care for employees and family.
• Retirement plan with employer match.
• Paid holidays and generous PTO.
• Supportive, mission-driven team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED