IT Support Technician
UHS•Oklahoma City, OK
•Onsite
About The Position
The IT Support Technician is responsible for providing data processing services to the facility at both locations to include performing basic computer system maintenance, setting up new computers, getting computers that are out of commission ready for removal, troubleshooting computer systems problems, working with CFO/Corp IT to mandate security procedures are followed, and other IT-related tasks/projects as assigned by the CFO/Corp IT. Interacts with a wide variety of personnel in all departments of the company as well as IT vendors.
Requirements
- Associates degree in applicable field or equivalent experience required
- Prior experience with system administration or any combination of education, training or experience in the Information Systems environment required.
- Two (2) years related experience required, preferably in a healthcare environment, with a working knowledge of computers and business software application programs and experience with in-house processing systems.
- Must have working knowledge of Windows and MS Office, networking devices (Cisco devices), phone and fax hardware, eFax troubleshooting, and other commonly used applications and protocols.
- Knowledge of all versions of Windows operating systems and servers, including installation, troubleshooting, and networking, knowledge of network administration, internet network connectivity troubleshooting, basic AD management, TCP/IP, LAN, WAN, VPN, network cabling (CAT 5e, CAT 6, jack terminations), phone installation, and VOIP systems (Avaya IP 500), voice mail configuration, printing (Xerox/HP), computer hardware setup (Dell desktop, laptops, and servers).
- Microsoft Access, Exchange, Excel, Word, Outlook with email troubleshooting, and a variety of other applications.
- Able to troubleshoot issues remotely over the phone/email via Remote Desktop, WebEx, Dameware, and/or DSM.
- At least 21 years of age, required
- Successfully complete a drug test
- Successfully pass a national background check
Nice To Haves
- Bachelor’s degree preferred
- Technical certifications (MCSE, CCNA, A+, NET+) preferred
Responsibilities
- Performing basic computer system maintenance
- Setting up new computers
- Getting computers that are out of commission ready for removal
- Troubleshooting computer systems problems
- Working with CFO/Corp IT to mandate security procedures are followed
- Other IT-related tasks/projects as assigned by the CFO/Corp IT
- Interacts with a wide variety of personnel in all departments of the company as well as IT vendors
Benefits
- Competitive Compensation and Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- Employee Assistance Program available for employees and family
- 401(K) with company match and discounted stock plan
- Basic Life Insurance and Optional supplemental life insurance
- Referral & Sign-On Bonus Options for Certain Positions
- Challenging and rewarding work environment
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
