IT Support Technician

Missouri Ozarks Community Health • Ava, MO

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About The Position

Missouri Ozarks Community Health is seeking an IT Support Technician to deliver consistent front-line technical support, resolve user issues, and perform routine on-site maintenance. The role includes helpdesk ticket management, basic hardware and software troubleshooting, and field support across multiple locations. The employer offers competitive pay and a benefit package. Candidates must pass a drug/alcohol screening before employment can begin.

Requirements

• Strong customer service and communication skills.
• Ability to prioritize tasks, manage time effectively, and maintain a professional, positive demeanor.
• Must pass a drug/alcohol screening before employment can begin.

Nice To Haves

• Experience troubleshooting Tier 1 issues in a helpdesk or technical support environment.
• Previous IT experience.

Responsibilities

• Provide Tier 1 technical support for software, hardware, and basic networking issues.
• Assist end users with troubleshooting and resolving technology-related concerns.
• Install, configure, and test IT equipment.
• Maintain and organize IT inventory and documentation.
• Collaborate with vendors and third-party administrators when needed.
• Manage helpdesk tickets and perform routine on-site maintenance and field support across multiple locations.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed