IT Support Technician

Garney Construction • Kansas City, KS

3d

About The Position

Garney is hiring an IT Support Technician to assist employees with technology issues, configure and deploy technology equipment, and develop solutions that improve employees’ technology experience. The role supports IT operations by maintaining equipment, handling IT tickets, troubleshooting issues, and configuring and maintaining technology. Success requires motivation to learn IT procedures, strong interpersonal skills, and the ability to document issues and solutions in detail.

The position requires organizational skills and the ability to adapt quickly while assisting with multiple issues. Candidates should have knowledge of basic networking, security, and cybersecurity concepts. Bilingual English and Spanish skills are preferred.

Garney is an Equal Opportunity/Affirmative Action Employer. This is a background-screening, drug-free workplace. A post-offer physical and site-specific background check may be required.

Requirements

• Organizational skills and the ability to adapt quickly while assisting with multiple issues.
• Knowledge of basic networking concepts.
• Understanding of basic security and cybersecurity concepts.
• Ability to understand technical documentation and follow IT procedures.
• Ability to provide details on issues and solutions.

Nice To Haves

• Bilingual English and Spanish.

Responsibilities

• Support IT operations by maintaining technology equipment.
• Maintain IT tickets by finding solutions and updating them in the system.
• Troubleshoot general issues and provide detailed solutions.
• Configure and maintain technology.
• Understand technical documentation and follow IT procedures.
• Develop and track technology equipment and processes.
• Assist Garney employees with technology issues and configure and deploy technology equipment.

Benefits

• Free medical, prescription, dental, and vision plans with $0 premiums.
• Virtual doctor visits with no co-pay.
• Company stock at no cost starting the first day.
• 401(k) plan with a 3.5% match.
• Student loan resources.
• Weekly paychecks.
• Paid time off.
• Eight paid holidays.
• Health Savings Account (HSA) with a lump sum and matching contributions.
• Free life insurance and disability policy.
• Free access to healthcare coordinators.
• Counseling sessions with mental health professionals at no cost.
• Access to legal and financial professional consultations at no cost.
• Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more.
• 50% employee discount in the Garney apparel store.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed