IT Support Technician

Lester Building Systems • Lester Prairie, MN

9d • Onsite

About The Position

The IT Support Technician provides technical support to office staff, manufacturing personnel, and field-based construction crews. The role combines day-to-day troubleshooting with system maintenance and infrastructure support to help keep Lester Building Systems’ technology reliable and effective. The position is onsite in Lester Prairie, Minnesota.

Requirements

• Associate degree in Information Systems, Microsoft Certifications, or equivalent professional experience.
• At least 3 years of experience administering Windows computers, Microsoft Active Directory, servers, operating systems, and printer management, and providing Epicor ERP support.
• Experience with Azure Cloud services, SharePoint (Office 365), and implementing Power Automation and AI agents.
• Practical experience supporting Cisco and Meraki networking and managing corporate phone systems (Zoom).
• Excellent communication and interpersonal skills, with strong attention to detail.
• Applicants must be authorized to work in the U.S.; the employer is unable to sponsor or assume sponsorship of employment visas.

Nice To Haves

• Experience with Cisco Endpoint Security, Duo, Umbrella (OpenDNS), and Connect Secure software for vulnerability management.
• Hands-on experience with HPE SAN storage systems (3PAR, Synology), Linux OS, and Canon MFPs.
• Familiarity with VMware, Veeam backup systems, and mobile/tablet deployment.
• Preference will be given to candidates based in or near Lester Prairie, Minnesota.

Responsibilities

• Provide friendly, timely technical support for hardware, software, and communication tools for onsite and remote employees.
• Manage IT support requests, diagnose issues, track tickets, and help keep workflows running smoothly.
• Support core IT infrastructure projects, system upgrades, and proactive maintenance.
• Identify recurring technical issues and help improve tools, documentation, and automation.
• Troubleshoot Microsoft Office applications, computers, multifunction printers (MFPs), and the Epicor ERP platform.

Benefits

• Full benefits package for eligible employees.
• 401(k) plan with employer match.
• Company profit sharing potential.
• Informal dress code.
• Flexible work schedule.
• Small, family-oriented company atmosphere.
• Discount on building materials.
• Company events.
• Paid time off and holidays.
• Health, dental, and vision insurance.
• Health savings account.
• Flexible spending accounts for medical and daycare.
• Company-paid short- and long-term disability insurance.
• Basic life insurance.
• Education reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree