IT Support Intern

Vermeer Midwest-Aurora • Aurora, IL

17h • Onsite

About The Position

The IT Support Intern is a part-time, on-site internship in Aurora, Illinois. The intern will gain hands-on experience supporting business technology and employees across the organization, with exposure to IT systems, tools, and projects. The schedule is flexible and may vary based on business needs and internship requirements.

The role includes assisting with enterprise IT operations, Microsoft 365 administration, cybersecurity, cloud technologies, device management, endpoint security, and business systems. The intern will receive guidance and coaching from experienced IT professionals and leaders while building technical and professional skills.

Requirements

• Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Business Information Systems, or a related field.
• Strong interest in technology and problem solving.
• Familiarity with Microsoft Windows and Microsoft Office applications.
• Excellent communication and customer service skills.
• Ability to learn quickly and work both independently and collaboratively.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and appropriately handle sensitive information.

Nice To Haves

• Basic understanding of networking concepts.
• Experience with Microsoft 365, SharePoint, Teams, or the Power Platform.
• Previous customer service, technology, or internship experience.

Responsibilities

• Provide technical support for hardware, software, and system-related issues.
• Assist with computer setup, deployment, imaging, and inventory management.
• Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, and SharePoint.
• Help manage user accounts, permissions, and device configurations.
• Participate in cybersecurity initiatives, device security, and user awareness activities.
• Assist with business applications such as VitalEdge IntelliDealer, Salesforce, and other operational systems.
• Create technical documentation, training materials, and knowledge base articles.
• Troubleshoot desktops, laptops, printers, mobile devices, and related hardware.
• Support IT projects involving automation, reporting, process improvement, and emerging technologies.
• Assist with technology deployments and upgrades across company locations.

Benefits

• Hands-on exposure to enterprise IT environments and technologies.
• Meaningful projects that directly support business objectives.
• Opportunity to learn and work with Microsoft 365, cybersecurity tools, cloud technologies, and business systems.
• Guidance and coaching from experienced IT professionals and leaders.
• Technical and professional skills development.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed