IT Program Manager

TEKsystems•Atlanta, GA

6d•$50 - $75•Hybrid

About The Position

The IT Program Manager oversees programs and large projects within a department or business unit. The role assesses and advises on project management processes and methodologies throughout the project timeline, including strategy development, readiness assessment, training, and communications. The manager coordinates project managers to identify and eliminate redundancy across projects, mentors project managers, and builds cooperative teams by identifying and developing team strengths, technological resources, and organizational processes. The position requires advanced knowledge of project management concepts and software, business-unit functions, project management theory, and team dynamics, along with strong communication, analytical, problem-solving, quality management, and organizational skills. The manager collaborates effectively, adapts to change, makes difficult decisions, accepts challenging assignments, and estimates costs and develops project plans within budget guidelines. The role leads project managers and business leaders in defining program scope, planning, and solution delivery. It coordinates program status reporting, project dependencies, deliverables, risks, resources, customer and vendor relationships, governance, change control, cost accounting, estimates, and vendor deliverables. This is a contract position based in Atlanta, Georgia, with a hybrid workplace. The pay range is $50.00–$75.00 per hour.

Requirements

Four-year degree.
PMP certification.
Experience driving or managing enterprise application implementations or software development projects.
Experience leading large cross-functional teams consisting of vendor and full-time resources.
High-level proficiency with Microsoft Office products, particularly Excel, PowerPoint, Word, Visio, and Project.
High-level proficiency using Microsoft SharePoint.
Advanced knowledge of project management software and concepts.
Comprehensive knowledge of business-unit functions, project management theory, and team dynamics.
Strong communication skills for working with senior management to deliver requirements.
Strong analytical, problem-solving, quality management, and organizational skills.
Ability to collaborate effectively, initiate action, adapt to change, make tough decisions, and accept challenging assignments.
Ability to estimate costs accurately and develop and implement project plans within budgetary guidelines.

Responsibilities

Lead and provide work direction to project managers and business leaders to determine program scope, maintain a workable plan, and deploy solutions in accordance with program needs.
Serve as the communication clearing house for formal program status reporting.
Assess dependencies among projects and monitor progress to ensure continued alignment with program objectives.
Develop and maintain program deliverables throughout the program lifecycle and review project managers’ deliverables.
Identify program risks, develop a risk management plan, and manage risks throughout the program lifecycle.
Identify and communicate the program’s collective resource requirements and work with responsible managers to develop and maintain a resource plan.
Manage interactions among customers, vendors, and internal project team members to support positive program and project outcomes.
Develop and manage the program’s governance structure and change control process.
Manage status reporting, program estimating, monthly cost accounting, and vendor invoice processing.
Develop and/or monitor vendor deliverables for compliance with binding statements of work.
Assess and advise on project management processes and methodologies, including strategy, readiness, training, and communications.
Identify and eliminate redundant or duplicated efforts across projects.
Mentor project managers and motivate them to build cooperative work teams.