IT Program Manager

TISTA Science and Technology Corporation•Remote-United States, UNAVAILABLE

1d•Remote

About The Position

The IT Program Manager leads TISTA’s performance on the Department of Veterans Affairs Supply Chain Management DevSecOps (SCMDSO) Integration task order, supporting VA’s supply chain and logistics Product Line. This is designated Key Personnel that VA requires for the life of the contract. The role is TISTA’s single point of accountability to the VA Contracting Officer, VA Program Manager, and Contracting Officer’s Representatives. As a senior account leader within TISTA’s SCM Domain, the IT Program Manager owns the SCMDSO account from a business standpoint, including program financials, staffing and talent pipeline, subcontractor and OEM partner relationships, customer satisfaction, and organic growth through Optional Task Scrum Teams and follow-on opportunities. The role also contributes to TISTA’s broader VA and federal health growth strategy, mentors future program leaders, and helps mature delivery methods for reuse across the company. The position is primarily remote from TISTA facilities or approved remote locations with COR concurrence. Access to VA systems is via GFE or VA-approved remote access (CAG/AVD). Work at Government sites may occasionally be required during non-business hours, and CONUS travel may be required. The role requires sitting and working at a computer for extended periods. The suggested pay range is $180,546 to $210,875. The actual offer will consider skills, qualifications, experience, and location. Certain positions may also be eligible for bonuses. TISTA offers healthcare and other benefits, including paid time off, training and certification opportunities, healthcare and flexible savings accounts, paid life insurance, short- and long-term disability, 401(k) match, tuition reimbursement, an employee assistance program, paid holidays, and military leave.

Requirements

12 or more years of IT program/project management experience.
At least 5 years managing large federal IT services contracts valued at $10 million or more per year as a Program Manager.
At least 5 years leading Agile/SAFe DevSecOps delivery organizations of 100 or more FTEs across multiple concurrent products.
Demonstrated experience with VA OIT programs, including VIP, PLM Playbook, VA PARS, TRM, and VA ATO/A&A processes.
Experience managing multi-vendor teaming arrangements and subcontractor performance.
Experience delivering task orders with CLIN-based deliverables and QASP-driven performance management.
Knowledge of Jira, GitHub, ServiceNow, SharePoint, and MS Project.
Experience with SAFe PI Planning, Scrum of Scrums, and ART coordination.
Experience developing Integrated Master Schedules and managing dependencies.
Experience with risk and issue management and POA&M tracking.
PMP (Project Management Professional) certification.
SAFe Agilist (SA), SAFe Program Consultant (SPC), or equivalent SAFe certification.
Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field.
Ability to sit and work at a computer for extended periods.
Ability to travel within CONUS as required.

Nice To Haves

Prior experience supporting VHA Supply Chain/Logistics, IFCAP, AEMS/MERS, VALIP, Nuvolo/ServiceNow, or EHRM/FMBT integration programs.
Familiarity with AI-assisted SDLC tooling and governance.
PgMP or PMI-ACP certification.
ITIL 4 Foundation certification.
CISSP or Security+ certification, or understanding of ATO/RMF.
Master’s degree.

Responsibilities

Own the SCMDSO account end to end, including program P&L, revenue forecasting, cost and margin management, invoicing accuracy, and monthly financial reporting to Health Solutions leadership.
Serve as TISTA’s executive representative to VA Product Line leadership and build a trusted-advisor relationship.
Lead, mentor, and develop the team through performance management, career development, retention planning, and succession planning for Key Personnel.
Manage Team TISTA partner relationships, subcontract performance, workshare, small-business participation goals, and executive escalation paths.
Participate in TISTA Domain reviews, program management reviews, corporate risk reviews, and leadership forums.
Proactively manage customer perception, resolve issues, and document performance evidence to drive CPARS outcomes.
Identify, shape, and capture account growth opportunities.
Partner with Business Development and Capture teams on VA and federal health pursuits, including solution and past-performance leadership, proposals, oral presentations, technical challenges, and customer discovery.
Develop and maintain a 12-to-24-month account growth plan and pipeline, with quarterly reviews with Domain leadership.
Cultivate relationships across VA OIT, VHA Supply Chain, and enterprise programs to expand TISTA’s footprint and reputation.
Share customer insight, lessons learned, and win themes with TISTA’s capture library and corporate past-performance repository.
Partner with Talent Acquisition and HR to recruit, interview, and onboard base-team and surge Scrum Team staff, ensuring candidates meet PWS certification and skill requirements before activation.
Build a bench and reach-back network of VA supply-chain and OEM talent to support rapid Scrum Team stand-up.
Champion TISTA’s culture, values, and employee engagement through regular one-on-ones, skip-levels, and team retrospectives.
Ensure staff complete TISTA corporate training and VA TMS training and remain current on background investigation, PIV, and Rules of Behavior requirements.
Serve as a corporate practitioner and coach for TISTA’s SAFe Agile and DevSecOps delivery model.
Act as an executive sponsor and customer-facing voice for TISTA’s AI SDLC accelerator, providing feedback, validating use cases, and sharing success stories with the innovation team.
Contribute to VA supply-chain thought leadership through white papers, conference presentations, and approved industry engagements.
Support corporate initiatives, including process improvement, quality-management-system audits, CMMI or ISO assessments, and peer reviews for other programs.