IT/OT Infrastructure Architect

New-Indy Containerboard • Catawba, SC

1d • Onsite

About The Position

New-Indy Containerboard (NICB) is a privately owned manufacturer and supplier of containerboard and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group and Schwarz Partners. The company has approximately 2,000 employees and operates across North America, including four paper mills. NICB describes its manufacturing as committed to quality, customer service, and environmentally conscious practices.

The IT/OT Infrastructure Architect is a hands-on technical leadership role supporting infrastructure across NICB’s 24/7/365 manufacturing facilities in North America. The role combines hands-on engineering and architectural oversight to ensure infrastructure solutions are scalable, secure, resilient, and aligned with business objectives. The architect designs, implements, troubleshoots, and continuously improves solutions across enterprise IT and OT environments, while leading complex infrastructure work, coordinating projects, providing technical direction, and mentoring team members.

The role’s focus areas are IT networking (30%), end-user compute (30%), technical leadership (25%), and server management, including backup and recovery (15%). The position has a 40-hour on-site workweek, requires availability for emergency call-ins supporting a 24-hour production environment, and may require an average of 25% travel for offsite software and system integration efforts.

Requirements

• 12+ years architecting enterprise infrastructure.
• Advanced design, implementation, and troubleshooting experience with core enterprise networks, including 1–100Gbps Ethernet, routing and switching, firewalls, and SD-WAN.
• Expertise in modern endpoint management, including Microsoft Intune, Windows Autopilot, and Entra ID/M365.
• Experience with endpoint security, group policies, patching, and automated application deployment.
• Proven experience leading cross-functional teams and driving multi-site initiatives.
• Ability to communicate complex technical concepts to executive leadership.
• Hands-on experience with Windows Server, VMware ESXi/vCenter, enterprise hardware such as Dell or HPE, SAN/NAS storage, and backup/disaster recovery.
• Ability to work a 40-hour on-site workweek and be available for emergency call-ins supporting a 24-hour production environment.
• Ability to lift 30 lbs. unassisted.
• Ability to travel an average of 25% for offsite software and system integration efforts.

Nice To Haves

• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning.
• Experience within or supporting 24/7 manufacturing environments.
• Bachelor’s degree in Business, IT, or a similar discipline, or equivalent technology work experience.
• Familiarity with fundamental ITIL principles, especially change management/MOC processes.
• Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles.
• Experience with hyperconverged infrastructure such as VxRail or SimpliVity.

Responsibilities

• Design, implement, troubleshoot, and continuously improve infrastructure solutions across enterprise IT and OT environments.
• Architect and support scalable, secure, and resilient infrastructure aligned with business objectives across North American manufacturing facilities.
• Perform and lead complex enterprise networking work involving Ethernet, routing and switching, firewalls, and SD-WAN.
• Manage end-user technology and modern workplace infrastructure, including endpoint management, endpoint security, policies, patching, and application deployment.
• Provide technical leadership and direction, coordinate projects and multi-site initiatives, and communicate technical concepts to executive leadership.
• Mentor team members and lead cross-functional infrastructure efforts.
• Support server, storage, backup, and disaster recovery infrastructure.
• Provide emergency call-in availability for the 24-hour production environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed