OT Infrastructure Specialist

NSC Global•San Francisco, CA
•Onsite

About The Position

NSC Global is seeking an OT Infrastructure Specialist to manage and support operational technology (OT) computing hardware, server platforms, and industrial networking environments. The role requires 100% on-site presence across manufacturing facilities, control rooms, and server rooms located within GMP-regulated buildings. The specialist performs hands-on rack installations, physical cabling, network connectivity troubleshooting, hardware lifecycle management, and rapid incident response to maintain continuous, high-availability production environments. The position covers server and virtualization platforms, industrial network equipment, patch management for GxP-validated production systems, backup and recovery, and physical security and asset management. Remote work is not applicable.

Requirements

  • Strong proficiency in VMware vSphere, Microsoft Hyper-V, and Windows Server administration in an industrial setting.
  • Hands-on experience configuring and troubleshooting managed switches, firewalls, and VLANs, including Cisco, Hirschmann, or Ruggedcom equipment.
  • Knowledge of offline patching strategies, WSUS deployment, and strict change control within GxP/GMP-validated environments.
  • Experience implementing and managing enterprise backup solutions such as Veeam or Veritas Backup Exec for OT systems.
  • Skill in server procurement support, rack deployment, physical cabling and patching, and safe hardware decommissioning.
  • Demonstrated ability to respond calmly and effectively to high-priority hardware or network failures in live production environments.
  • Must be physically present on-site to perform hardware maintenance, physical cable management, and switch configuration inside plant server rooms and control centers.
  • Ability to comply with site security rules, physical access requirements, and gowning protocols in GMP-regulated zones.

Responsibilities

  • Install, configure, and maintain physical servers, rack infrastructure, compute hardware, and virtualized environments, including VMware vSphere, Hyper-V, and Windows Server.
  • Deploy and manage industrial network equipment, including managed switches, firewalls, patch panels, and VLAN configurations using platforms such as Cisco, Hirschmann, and Ruggedcom.
  • Execute OT patch management and OS maintenance using WSUS and offline patching strategies tailored to GxP-validated live production systems.
  • Oversee backup and recovery operations for critical manufacturing systems using platforms such as Veeam and Backup Exec to support business continuity.
  • Maintain physical security standards and asset management protocols across manufacturing control rooms, server rooms, and floor nodes.
  • Provide immediate, on-site troubleshooting and remediation during OT infrastructure failures to minimize downtime in live manufacturing lines.
  • Support server procurement, rack deployment, physical cabling and patching, and safe hardware decommissioning.
  • Comply with site security rules, physical access requirements, and gowning protocols in GMP-regulated zones.
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