IT/OT Infrastructure Architect
About The Position
New-Indy Containerboard (NICB) is seeking a hands-on IT/OT Infrastructure Architect to strengthen the critical infrastructure that supports its business. NICB is a privately owned manufacturer and supplier of containerboard and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group and Schwarz Partners. It has approximately 2,000 employees and operates across North America, including four paper mills. The role combines hands-on engineering with architectural oversight to ensure infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America. The architect will perform and lead complex infrastructure work, coordinate projects, provide technical direction, and mentor team members. The position focuses on designing, implementing, troubleshooting, and continuously improving infrastructure across enterprise IT and OT environments. Key areas of responsibility are IT networking (30%), end-user compute (30%), technical leadership (25%), and server management, including backup and recovery (15%). The position is based at the Catawba Mill in Catawba, South Carolina, with an on-site workweek and travel averaging up to 25%.
Requirements
- 12+ years of experience architecting enterprise infrastructure.
- Advanced experience designing, implementing, and troubleshooting core enterprise networks, including 1–100 Gbps Ethernet, routing and switching, firewalls, and SD-WAN.
- Expertise in modern endpoint management, including Microsoft Intune, Windows Autopilot, and Entra ID/M365.
- Experience with endpoint security, group policies, patching, and automated application deployment.
- Proven experience leading cross-functional teams and driving multi-site initiatives.
- Ability to communicate complex technical concepts to executive leadership.
- Hands-on experience with Windows Server, VMware ESXi/vCenter, enterprise hardware such as Dell or HPE, SAN/NAS storage, and backup/disaster recovery.
- Ability to work a 40-hour on-site workweek and provide emergency call-in availability for a 24-hour production environment.
- Ability to lift 30 lbs. unassisted.
Nice To Haves
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning.
- Experience within or supporting 24/7 manufacturing environments.
- Bachelor’s degree in Business, IT, or a similar discipline, or equivalent technology work experience.
- Familiarity with fundamental ITIL principles, especially change management/MOC processes.
- Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles.
- Experience with hyperconverged infrastructure such as VxRail or SimpliVity.
Responsibilities
- Design, implement, troubleshoot, and continuously improve infrastructure solutions across enterprise IT and OT environments.
- Provide architectural oversight to ensure infrastructure is scalable, secure, resilient, and aligned with business objectives.
- Lead complex infrastructure work and coordinate infrastructure projects and multi-site initiatives.
- Provide technical direction and mentor team members.
- Design, implement, and troubleshoot enterprise networks, including Ethernet, routing and switching, firewalls, and SD-WAN.
- Manage end-user technology and modern workplace systems, including endpoint management, security, policies, patching, and application deployment.
- Manage server and storage infrastructure, including backup and disaster recovery.
- Communicate complex technical concepts to executive leadership.
- Be available for emergency call-ins supporting the 24-hour production environment.
- Travel for offsite software and system integration efforts as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
