IT/OT Infrastructure Architect

New-Indy Containerboard•Roddey, SC
•Onsite

About The Position

New-Indy Containerboard is seeking a hands-on IT/OT Infrastructure Architect to strengthen the critical infrastructure supporting its business. The role combines hands-on engineering with architectural oversight to ensure infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America. The architect will perform and lead complex infrastructure work, coordinate projects, provide technical direction, mentor team members, and design, implement, troubleshoot, and continuously improve solutions across enterprise IT and OT environments. Key areas of focus are IT networking (30%), end-user compute (30%), technical leadership (25%), and server management, including backup and recovery (15%). The position is based on a 40-hour on-site workweek, with availability for emergency call-ins supporting a 24-hour production environment. Average travel may be up to 25% for offsite software and system integration efforts.

Requirements

  • 12+ years of experience architecting enterprise infrastructure.
  • Advanced design, implementation, and troubleshooting experience with core enterprise networks, including 1–100 Gbps Ethernet, routing and switching, firewalls, and SD-WAN.
  • Expertise in modern endpoint management, including Microsoft Intune, Windows Autopilot, Entra ID/M365, endpoint security, group policies, patching, and automated application deployment.
  • Proven experience leading cross-functional teams and driving multi-site initiatives.
  • Ability to communicate complex technical concepts to executive leadership.
  • Hands-on experience with Windows Server, VMware ESXi/vCenter, enterprise hardware such as Dell or HPE, SAN/NAS storage, and backup/disaster recovery.
  • Ability to work on-site for a 40-hour workweek and be available for emergency call-ins in support of a 24-hour production environment.
  • Ability to lift 30 lbs. unassisted.
  • Ability to travel on average up to 25% for offsite software and system integration efforts.

Nice To Haves

  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning.
  • Experience within or supporting 24/7 manufacturing environments.
  • Bachelor’s degree in Business, IT, or a similar discipline, or equivalent technology work experience.
  • Familiarity with fundamental ITIL principles, especially change management/MOC processes.
  • Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles.
  • Experience with hyperconverged infrastructure such as VxRail or SimpliVity.

Responsibilities

  • Design, implement, and troubleshoot core enterprise networks, including Ethernet, routing and switching, firewalls, and SD-WAN.
  • Manage end-user technology and modern workplace solutions, including endpoint management, security, group policies, patching, and automated application deployment.
  • Provide technical leadership and strategy, lead cross-functional teams, and drive multi-site initiatives.
  • Communicate complex technical concepts to executive leadership.
  • Manage server and storage infrastructure, including backup and disaster recovery.
  • Coordinate infrastructure projects, provide technical direction, and mentor team members.
  • Design, implement, troubleshoot, and continuously improve infrastructure across enterprise IT and OT environments.
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