IT Operations Engineer

Amplifi • Naperville, IL

1h • $90,000 - $100,000 • Hybrid

About The Position

The IT Operations Engineer is responsible for maintaining and optimizing IT infrastructure, cloud resources, and operational processes. The role ensures systems are secure, scalable, and highly available while supporting development, DevOps, and business teams. It requires hands-on experience with cloud platforms, system monitoring, automation, and incident response, and offers an opportunity to advance technical expertise in IT operations.

The position is based at ampliFI’s Naperville, Illinois corporate office and follows a hybrid arrangement, with onsite work required Tuesday through Thursday each week. National remote opportunities are available to candidates residing in specified states. The role includes sitting or standing for extended periods, computer and phone use, occasional lifting of items up to 20 pounds, and frequent phone communication.

The salary range is $90,000 to $100,000. ampliFI describes its workplace as supportive and team-oriented, with opportunities for growth.

Requirements

• 3–5 years of experience in IT operations, system administration, or cloud operations.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field.
• Hands-on experience with AWS services and cloud workflows.
• Solid understanding of IT infrastructure, including servers, networks, storage, and Windows and Linux operating systems.
• Experience with scripting and automation tools such as Python, Bash, and PowerShell.
• Familiarity with Infrastructure-as-Code and configuration management tools.
• Strong problem-solving, analytical, and troubleshooting skills.
• Ability to work independently and collaborate effectively with cross-functional teams.

Nice To Haves

• Certifications such as AWS Certified Solutions Architect, AWS Certified SysOps Administrator, CompTIA A+, or Network+.
• Experience with cloud cost optimization, monitoring, and alerting tools such as CloudWatch, Prometheus, and Grafana.
• Exposure to containerization and orchestration tools such as Docker and Kubernetes.
• Knowledge of IT security best practices and compliance standards.
• Experience with DevOps practices, CI/CD pipelines, and version control systems such as Git.
• Proactive, detail-oriented approach to identifying and addressing potential issues before they affect operations.
• Strong communication and interpersonal skills for working with technical and non-technical stakeholders.
• Adaptability to changing technology and business requirements.
• Commitment to continuous learning and professional growth in IT operations and cloud technologies.
• Customer-focused mindset.

Responsibilities

• Monitor the performance, availability, and security of IT systems, servers, networks, and cloud-based resources.
• Configure, deploy, and manage AWS infrastructure, including EC2, S3, RDS, IAM, and CloudWatch.
• Apply best practices for cloud cost optimization, security, and scalability.
• Develop and maintain Python, Bash, and PowerShell scripts to automate routine operational tasks.
• Use Infrastructure-as-Code tools such as AWS CloudFormation, Terraform, or Ansible to manage environments.
• Respond to system outages, security incidents, and service interruptions; perform root cause analysis and implement solutions.
• Maintain documentation for system configurations, operational procedures, and incident reports.
• Report system performance, availability, and security metrics to management.
• Collaborate with development, support, and DevOps teams to support system integration and operational reliability.
• Participate in continuous improvement initiatives to enhance system performance, automation, and operational efficiency.

Benefits

• Competitive pay plus 401(k) with employer match.
• Medical, dental, vision, and life insurance.
• Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options.
• Tuition reimbursement.
• Paid time off, company holidays, and parental leave.
• Employee Assistance Program.
• Hybrid work environment with flexible hours.
• Onsite gym access and snacks.
• Employee recognition programs celebrating milestones and achievements.
• Growth opportunities within a supportive, team-oriented environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level