IT Operations Engineer
About The Position
The IT Operations Engineer maintains and optimizes IT infrastructure, cloud resources, and operational processes to keep systems secure, scalable, and highly available. The role supports development, DevOps, and business teams, with hands-on work in cloud platforms, system monitoring, automation, and incident response. The position is based at ampliFI’s Naperville, Illinois corporate office and follows a hybrid schedule with onsite work Tuesday through Thursday each week. National remote opportunities are available to residents of AZ, CO, FL, GA, IL, IN, MA, MT, NC, NE, NH, NJ, NY, OH, PA, SC, TX, UT, VA, or WI.
Requirements
- 3–5 years of experience in IT operations, system administration, or cloud operations.
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical field.
- Hands-on experience with AWS services and cloud workflows.
- Solid understanding of IT infrastructure, including servers, networks, storage, and Windows and Linux operating systems.
- Experience with scripting and automation tools such as Python, Bash, or PowerShell.
- Familiarity with Infrastructure-as-Code and configuration management tools.
- Strong problem-solving, analytical, and troubleshooting skills.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Ability to satisfactorily carry out the essential duties of the job; reasonable accommodation may be made for qualified individuals with disabilities.
Nice To Haves
- Certifications such as AWS Certified Solutions Architect, AWS Certified SysOps Administrator, CompTIA A+, or Network+.
- Experience with cloud cost optimization, monitoring, and alerting tools such as CloudWatch, Prometheus, or Grafana.
- Exposure to containerization and orchestration tools such as Docker and Kubernetes.
- Knowledge of IT security best practices and compliance standards.
- Experience with DevOps practices, CI/CD pipelines, and version control systems such as Git.
Responsibilities
- Monitor performance, availability, and security of IT systems, servers, networks, and cloud-based resources.
- Configure, deploy, and manage AWS infrastructure, including EC2, S3, RDS, IAM, and CloudWatch.
- Apply cloud cost optimization, security, and scalability best practices.
- Develop and maintain Python, Bash, or PowerShell scripts to automate routine operational tasks.
- Use Infrastructure-as-Code tools such as AWS CloudFormation, Terraform, or Ansible to manage environments.
- Respond to system outages, security incidents, and service interruptions; perform root cause analysis and implement solutions.
- Maintain documentation for system configurations, operational procedures, and incident reports.
- Report system performance, availability, and security metrics to management.
- Collaborate with development, support, and DevOps teams to ensure system integration and operational reliability.
- Participate in continuous improvement initiatives to enhance performance, automation, and operational efficiency.
Benefits
- Competitive pay
- 401(k) with employer match
- Medical, dental, vision, and life insurance
- Voluntary café plans, including voluntary life, accident, hospital, critical care, and parking/transit options
- Tuition reimbursement
- Paid time off
- Company holidays
- Parental leave
- Employee Assistance Program
- Hybrid work environment with flexible hours
- Onsite gym access and snacks
- Employee recognition programs
- Growth opportunities within a supportive, team-oriented environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
