IT & Operations Administrator
About The Position
A Plus Garage Doors is seeking an in-office IT & Operations Administrator in West Valley City, Utah, to oversee technical support, backend systems, asset inventory, and daily operational logistics across multiple locations. The administrator serves as the primary technical point of contact for employees and helps keep hardware, software platforms, network accounts, and facility access systems running smoothly. The role also bridges IT and company operations by managing tool room inventory, vendor accounts, workstation setups, and system implementations with the partner network, Guild. This is a fast-paced, varied role spanning IT helpdesk support, systems provisioning, and operational coordination. The position is full-time, 40 hours per week, with a stated salary range of $52,000–$62,000 per year. Candidates are subject to pre-employment background and drug screenings and a motor vehicle record check.
Requirements
- 2–4+ years of experience in an IT support, systems administrator, or technical operations role.
- Familiarity with Google Workspace administration, VoIP/phone systems, and cloud management tools.
- Proficiency in desktop and laptop setup for Windows and Mac, iPad deployment, peripherals configuration, and basic multi-location network/ISP troubleshooting.
- Strong organizational skills and demonstrated experience managing physical inventory, such as tools or equipment, and vendor accounts.
- Excellent interpersonal skills and a service-oriented approach to assisting employees with varying levels of technical ability.
- Strong initiative and ability to troubleshoot independently while prioritizing urgent support needs across multiple sites.
Nice To Haves
- Hands-on experience with ServiceTitan, PDK access control, or Lightspeed Retail POS.
Responsibilities
- Provide end-user support for PCs, iPads, Google Workspace, Chrome, email, spreadsheets, and VoIP phone systems.
- Manage user profiles, permissions, and groups across Google Workspace, ServiceTitan, and Lightspeed POS.
- Troubleshoot Lightspeed Retail POS, set up new users, and issue store credits.
- Coordinate system implementations, rollouts, and updates with Guild tech teams.
- Provision employee accounts in operational platforms, update Live Sheets, configure alarm system access, and provision PDK door and access controls during onboarding.
- Maintain user security profiles and promptly de-provision access during employee offboarding.
- Set up, maintain, and deploy workstations, including PCs, monitors, headsets, and accessories.
- Manage Tool Room inventory, track assets, monitor equipment health, and order replacement tools.
- Procure office, warehouse, and technical supplies for all locations through Amazon and approved vendor accounts.
- Manage commercial vendor accounts, including Verizon cellular service, multi-location ISPs, and general vendor relationships.
- Order business cards and administer specialized systems such as internal employee raffle systems.
- Assist with daily office operations, facilities logistics, and cross-department support as needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid time off
- Paid holidays
- Company-provided tools and hardware
- Ongoing technical training
- Opportunities for career growth within a growing multi-site team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
