IT & Operations Administrator

A Plus Garage Doors•West Valley, UT

10d•Onsite

About The Position

A Plus Garage Doors is seeking an in-office IT & Operations Administrator in West Valley City, Utah, to oversee technical support, backend systems, asset inventory, and operational logistics across multiple locations. The administrator serves as the primary technical contact for employees and helps ensure hardware, software platforms, network accounts, and facility access systems operate smoothly. The role also supports company operations through tool room inventory, vendor accounts, workstation setup, and system implementations coordinated with Guild technology teams. The position is full-time, 40 hours per week, with a stated salary range of $52,000–$62,000 per year, depending on experience, plus benefits. The role combines IT helpdesk support, system administration and provisioning, hardware and inventory management, vendor coordination, and general office and facilities support.

Requirements

2–4+ years of experience in an IT support, systems administrator, or technical operations role.
Familiarity with Google Workspace administration, VoIP or phone systems, and cloud management tools.
Proficiency in desktop and laptop setup for Windows and Mac, iPad deployment, peripheral configuration, and basic multi-location network and ISP troubleshooting.
Strong organizational skills and demonstrated experience with physical inventory management and vendor account administration.
Excellent interpersonal skills and a service-oriented approach to supporting employees with varying levels of technical ability.
Initiative and ability to troubleshoot independently while prioritizing urgent support needs across multiple sites.
Ability to undergo pre-employment background and drug screenings and a Motor Vehicle Record check.

Nice To Haves

Hands-on experience with ServiceTitan.
Hands-on experience with PDK access control.
Hands-on experience with Lightspeed Retail POS.

Responsibilities

Provide end-user support for PCs, iPads, Google Workspace, Chrome, email, spreadsheets, and VoIP phone systems.
Manage user profiles, permissions, and groups across Google Workspace, ServiceTitan, and Lightspeed POS.
Troubleshoot Lightspeed Retail POS, set up users, and issue store credits.
Coordinate system implementations, rollouts, and updates with Guild technology teams.
Provision employee accounts in operational platforms, update Live Sheets, configure alarm system access, and provision PDK door and access controls during onboarding.
Maintain user security profiles and promptly remove access during employee offboarding.
Set up, maintain, and deploy workstations, including PCs, monitors, headsets, and accessories.
Manage Tool Room inventory, track assets, monitor equipment health, and order replacement tools.
Procure office, warehouse, and technical supplies for multiple locations through Amazon and approved vendor accounts.
Manage commercial vendor accounts, including Verizon cellular service, multi-location internet service providers, and general vendor relationships.
Order business cards and administer specialized systems such as internal employee raffle systems.
Assist with daily office operations, facilities logistics, and cross-department support as needed.