Student Opportunities - IT Desktop Support Internships - Spring 2027 (Onsite)

Cincinnati Financial • Fairfield, OH

9d • Onsite

About The Position

The Cincinnati Insurance Companies are currently seeking undergraduate intern(s) for our IT Desktop Support Intern(s) for Spring 2027. This role is onsite and based out of our Headquarters in Fairfield, Ohio. Our successful candidates will want to gain a meaningful work experience with us. At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. We are looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Interns will learn new development tools and technical stacks with hands-on development projects, build/configure Windows workstations for associates, perform advanced software/hardware troubleshooting and diagnostics, troubleshoot and respond to user questions, track and update open calls and/or escalate problems, and assist with documenting, maintaining, upgrading or replacing hardware and software systems.

Requirements

• enrolled as a full-time, undergraduate student at an accredited college/university (2nd year or above preferred)
• all majors are welcome to apply
• collegiate transcripts required with submission of candidate profile (unofficial are acceptable)
• in good academic standing (cumulative GPA: 3.0 or higher preferred)
• must be able to work at least 24 hours per week
• proficient in Microsoft® Office tools and related software
• understanding of computer networks (TCP/IP protocol, load balancing, monitoring, etc.), Linux/Windows server platform, virtualization, cloud computing concepts
• understanding of front-end/back-end or full-stack development concepts
• effective communication skills with the ability to effectively explain technical concepts to non-technical audience
• ability to interact effectively with management and colleagues to prioritize and organize work
• willingness to continually learn new technologies, skills, and improved processes
• reliable and service-oriented mindset
• ability to work in the United States for an unlimited amount of time without sponsorship
• company is not currently hiring interns for this role if they will need sponsorship at any time in the future, including Optional Practical Training (OPT) or Curricular Practical Training (CPT).

Responsibilities

• learn new development tools and technical stacks with hands on development projects
• build/configure Windows workstations for associates
• perform advanced software/hardware troubleshooting and diagnostics
• troubleshoot and respond to user questions
• track and update open calls and/or escalate problems
• assist with documenting, maintaining, upgrades or replacing hardware and software systems
• assist with business activities and processes
• participate and contribute to team meetings, presentations, and projects
• research emerging trends, data analysis, and evaluate options
• generate reports, promotional/educational materials, and other work products
• serve internal and external customers

Benefits

• participating in an introductory insurance class(es)
• engaging with different departments to understand our corporate structure
• signing up for optional learning development tracks / opportunities
• interacting with leadership and experienced associates
• participating in group and individual projects
• learning new development tools and technical stacks with hands on development projects

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree