IT Asset Analyst

Leidos
•$50,700 - $91,650•Remote

About The Position

Leidos CIO Services, reporting through the Digital Sector, is seeking an IT Asset Analyst to support the IT Asset Management team. The role maintains accurate hardware and software asset and contract records, coordinates request intake and contract renewals, and helps strengthen lifecycle controls, compliance, and operational efficiency across a multimillion-dollar IT asset portfolio. The position allows full-time remote work from any U.S.-based location. U.S. citizenship is required.

Requirements

  • U.S. citizenship.
  • Bachelor's degree coupled with two years of relevant experience in IT asset management, contract administration, business systems analysis, or a related field; equivalent relevant experience may be considered in lieu of a degree.
  • Working knowledge of IT assets and contract lifecycles, including requests, renewals, and record maintenance.
  • Experience using ServiceNow or a comparable enterprise workflow or asset management system.
  • Strong written and verbal communication, customer service, and cross-functional collaboration skills.
  • Ability to analyze data, investigate discrepancies, recommend corrective actions, and summarize findings for management.
  • Strong organization, attention to detail, and ability to manage competing priorities and deadlines.
  • Adaptability and flexibility to work in a fast-paced, dynamic environment and manage shifting priorities and evolving business needs.
  • Proficiency with Microsoft Excel, Word, PowerPoint, and SharePoint.

Nice To Haves

  • Experience with ServiceNow, including HAM Pro, SAM Pro, Contracts, Catalog, and reporting capabilities.
  • Familiarity with software licensing, hardware asset management, or IT contract renewal processes.
  • Experience supporting ITAM audit controls, data governance, process improvement, or workflow automation.
  • Experience using Power Automate, Power BI, and other collaboration or analysis tools.

Responsibilities

  • Manage IT asset contract records throughout the lifecycle, from initial requests and orders through renewals, changes, and termination.
  • Review and triage ServiceNow requests, route work accurately, monitor progress, and resolve customer inquiries and escalations.
  • Coordinate contract renewal activities with internal stakeholders and supply chain partners to support timely decisions and accurate records.
  • Maintain and reconcile ServiceNow asset and contract data; develop reports, identify discrepancies, and implement corrections.
  • Support audit readiness by maintaining complete, accurate documentation and following established ITAM controls and procedures.
  • Partner with Budget Owners, Managers, and other stakeholders to identify cost avoidance and contract consolidation opportunities.
  • Recommend process and automation enhancements; contribute to requirements gathering and user acceptance testing.
  • Own assigned deliverables, communicate status and risks proactively, and meet established deadlines.
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