IRD Server

Sunset Marquis Hotel•West Hollywood, CA

3d•Onsite

About The Position

The IRD Server is responsible for greeting guests, inputting and delivering orders, communicating with kitchen staff, and adhering to proper cash handling and credit procedures, while creating a memorable IRD experience through friendly, prompt, and attentive service.

Requirements

High school diploma or general education degree (GED); or 2-3 year's related experience; or equivalent combination of education and experience.
Luxury hotel experience required.
High volume, fast-paced work environment experience required.
Food Handlers card is required.
Proficient in English- verbal and written.
Must have flexible work availability- all shifts, weekdays, weekends, and holidays.

Nice To Haves

Aloha experience is a plus.
Training for Intervention Procedures (TIPS) Certification is a plus.
Responsible Beverage Service (RBS) certification is a plus.
Proficient in Spanish- verbal (preferred).

Responsibilities

Properly and thoroughly set-up designated IRD areas and complete all opening, closing, and side work duties during shift.
Responsible for timely check presentation and retrieval, billing/credit card/payment and collecting feedback from the guest.
Consistently check, restock, and maintain par levels during shift (i.e. napkins, ice, ingredients, etc.)
Receives information from the previous shift and passes on pertinent details to the following shift.
Responsible for prompt and thorough preparation, delivery, and removal of IRD trays and amenities.
Abide by all control, regulations, laws, and procedures related to food/alcohol service, safety, and sanitation.
Must be able to cross-train in other F&B related areas.