Invoicing Specialist

United Rentals•La Porte, TX

About The Position

The Invoicing Specialist is responsible for customer invoicing, primarily for large national, industrial, strategic, and key accounts. Working with credit offices, the specialist assists with collections and works directly with customers to resolve disputed balances and accounting charge-code issues. The role serves as a liaison among customers, credit offices, and branches to resolve billing issues.

Requirements

High school diploma or equivalent experience.
At least 3 years of customer invoicing, accounts receivable, and collections experience.
Basic math and computer knowledge.
Intermediate Excel skills.
Ability to complete complex account reconciliations.
Strong verbal and written communication skills.
Attention to detail and the ability to work accurately and consistently with a sense of urgency.
Ability to demonstrate effective negotiation techniques, applying discounts appropriately and being firm when needed.
Ability to exceed external and internal customer expectations and establish effective, long-term relationships.

Nice To Haves

Advanced Excel skills.
SAP experience.

Responsibilities

Reconcile internal and external systems to ensure all outstanding invoices have been submitted to customers.
Invoice customers electronically or otherwise and process invoices through accounting systems and external websites.
Serve as the main focal point for new customer-requested specialized invoicing and develop related processes and procedures.
Assist with collections for difficult, large national, strategic, industrial, and other key accounts.
Prepare detailed tracking systems for purchase order values, invoiced amounts, and remaining available values.
Research and understand customer policies and procedures for billing.
Create cash application files for the internal Cash Group based on customer remittance notifications and access the company bank website to generate remittance details.
Meet goals and objectives established by department management.
Perform other duties as assigned.