Internet Sales Manager

Horne Kia•Gilbert Arizona, AZ

About The Position

The Internet Sales Manager manages Internet sales activities at an automotive dealership, including generating and managing Internet sales leads and supporting the dealership’s sales success. The role involves guiding customers through vehicle selection, explaining and demonstrating vehicle features, coordinating pricing and financing or lease details, and completing the sale through delivery and registration. The position requires customer-focused communication, product knowledge, organization, and thorough follow-up before and after a sale. The employer describes a positive working environment, opportunities for professional growth and advancement, manufacturer training, competitive compensation, and a comprehensive benefits program.

Requirements

  • One year of related Internet sales management experience and/or training, or an equivalent combination of education and experience.
  • A minimum of two years of automotive Internet sales experience.
  • Sales skills, strong communication, and excellent customer-service skills.
  • Organization and thorough follow-up skills.
  • A current, valid driver’s license.
  • Mathematical skills, including the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Responsibilities

  • Contact customers and conduct a needs analysis, including desired vehicle make, type, and features.
  • Explain vehicle features and demonstrate vehicle operation in the showroom or on the road.
  • Research model and optional-equipment availability using a computer database.
  • Work with Sales and F&I Managers to negotiate the sales price, taxes, trade-in allowance, license fee, discounts, and financing or lease requirements.
  • Walk the lot and visually inspect inventory.
  • Complete paperwork and arrange vehicle delivery and registration.
  • Deliver the vehicle and familiarize the customer with it.
  • Attend and complete required training and department meetings.
  • Maintain regular and predictable attendance.
  • Follow up with clients before and after the sale.

Benefits

  • Medical benefits.
  • Employee discounts on vehicle purchases, parts, and service.
  • Paid time off.
  • Employee recognition programs.
  • Continued training through the manufacturer.
  • Opportunities for career advancement and professional growth.
  • Comprehensive training and competitive compensation.
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