Internet Sales Manager

Horne Hyundai•Apache Junction, AZ

About The Position

The Internet Sales Manager manages Internet sales activities at an automotive dealership, including generating and managing Internet sales leads and helping the sales team meet its goals. The role involves assisting customers throughout the vehicle-buying process, from understanding their needs and presenting vehicles through negotiating terms, completing paperwork, and arranging delivery and registration. The position also requires regular attendance, participation in training and department meetings, and thorough follow-up with customers before and after a sale. The listed duties describe the general nature of the work and are not exhaustive; responsibilities may change to meet business and organizational needs.

Requirements

  • At least one year of related Internet sales management experience and/or training, or an equivalent combination of education and experience.
  • At least one year of automotive Internet sales experience.
  • Sales skills, strong communication, and excellent customer service skills.
  • Organization and thorough follow-up skills.
  • A current, valid driver's license.
  • Mathematical skills, including the ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Responsibilities

  • Contact customers and perform a needs analysis, including the desired vehicle make, type, and features.
  • Explain vehicle features and demonstrate vehicle operation in the showroom or on the road.
  • Research model and optional-equipment availability using a computer database.
  • Work with Sales and F&I Managers to negotiate sales price, including tax, trade-in allowance, license fee, and discount, as well as financing or lease-payment requirements.
  • Walk the lot and visually inspect inventory.
  • Complete paperwork and arrange vehicle delivery and registration.
  • Deliver the vehicle and familiarize the customer with it.
  • Attend and complete required training and department meetings.
  • Maintain regular and predictable attendance.
  • Follow up thoroughly with clients before and after the sale.

Benefits

  • Medical benefits.
  • Employee discounts on vehicle purchases, parts, and service.
  • Paid time off.
  • Employee recognition programs.
  • Continued manufacturer training.
  • Opportunities for career advancement.
  • Professional growth through training and advancement from within.
  • Competitive compensation.
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